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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 179 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Life Care Center of Charleston has a middle-range Medicare overall rating. Strengths include highly effective and professional physical/occupational therapy teams. Some reviewers note concerns about chronic understaffing leading to neglect and slow response times (mentioned by 14 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Life Care Center of Charleston receives highly polarized feedback, with many families praising the dedicated therapy team and compassionate nursing staff for successful rehabilitation outcomes. However, a significant number of reviewers report severe concerns regarding chronic understaffing, neglect, poor communication, and hygiene issues, particularly during off-hours and weekends. Families should carefully weigh the facility's strong clinical reputation against these recurring reports of inconsistent care and responsiveness.
Quality Themes
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Concerns
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Distribution · 182 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The therapy staff and Day Spring nursing staff are compassionate, caring, exceptional caregivers! We are forever grateful for the outstanding care our loved one received during her time there.”
“My mom was here for a while and the way she got treated by some of them , you could they were either racist, or didn't like to do their job, always had an attitude, huffing and puffing , took over 30 minutes to come help.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Life Care Center Of Charleston shows recurring deficiencies across multiple care areas, with one complaint-triggered inspection after families reported concerns about accident prevention. The facility has persistent issues with medication management, food safety, and accident prevention that have appeared across multiple surveys. While all deficiencies show correction dates, the pattern of repeated violations in key safety areas warrants careful consideration during your visit.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Dec 20, 2024
$16,801
Fine
Sep 1, 2023
$7,446
Life Care Center of Charleston
for profit
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 128 of 194
Owners
Developers Investment Company INC
Owner · Organization
Preston, Forrest
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
179 reviews from families & visitors
Official Website
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