Supported Living

Northwest Services for Independent Living

Name: Northwest Services for Independent Living
Address: 2607 Bridgeport Way W. Ste 2a, Tacoma, WA, 98466, US
Telephone: (253) 565-2550
Rating: 4.4

Public Google reviewers rate this highly and often mention engaging social activities and community events. Schedule a visit to confirm the fit.

2607 Bridgeport Way W. Ste 2a, West End · Tacoma, WA 98466|Licensed & active

Source: WA DSHS — view official record

Google rating

4.4/5

based on 144 Google reviews

(253) 565-2550 Directions Website

Street View

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What this means for your family

Public Google reviewers rate Northwest Services for Independent Living highly. Reviewers highlight: engaging social activities and community events, beautiful, well-maintained grounds and facilities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

194 public Google reviews available

Cogir at the Narrows is a senior living community that receives significant praise for its beautiful grounds, engaging social events, and compassionate memory care staff. However, some families have raised serious concerns regarding administrative communication, inconsistent care standards, and unprofessional behavior from specific management personnel.

Quality Themes

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Strengths

Engaging social activities and community events
Beautiful, well-maintained grounds and facilities
Compassionate and dedicated memory care staff
Warm and welcoming environment for visitors

Concerns

Unprofessional or dismissive management behavior (mentioned by 5 reviewers)
Inconsistent or poor communication with families (mentioned by 3 reviewers)
Inadequate hygiene care or neglect in memory care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 194 analyzed

153

⚡26 reviews posted between Apr 5, 2026 – Apr 6, 2026 · 24 were 5-star

⚡15 reviews posted between Aug 21, 2024 – Aug 23, 2024 · 15 were 5-star

⚡12 reviews posted between Dec 9, 2024 – Dec 13, 2024 · 12 were 5-star

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your daily operational improvements?
2Given the beautiful grounds here, what are some of the most popular social activities or community events that residents look forward to each week?
3How does your management team ensure consistent and transparent communication with families regarding their loved one's care plan and daily status?
4What specific protocols are in place to ensure that personal hygiene and daily care needs are consistently met for residents in the memory care unit?
5How do you handle medical emergencies or urgent health concerns during evening and weekend hours when administrative staff may not be on-site?
6With your focus on independent living, how do you balance providing necessary support while still maintaining a sense of autonomy and value for the residents?

Personalized based on this facility's data

Key Review Excerpts

“I cannot say enough positive things about Deedra, the Director of Memory Care at Cogir. From the beginning, she led with compassion, calm, and genuine respect for both residents and families.”

Memory care family member · 2026★★★★★

“If I could give Cogir zero stars I would. My grandmother is in the memory care wing at Cogir. During her stay, she is left in her room, with the lights off, in her diaper which is soiled with urine.”

Memory care family member · 2024★☆☆☆☆

“The staff at this establishment are notably unfriendly. The services they advertise also do not align with reality. Unfortunately, it seems that the staff are not actively engaged in their duties.”

Family member · 2024★☆☆☆☆

Source: 194 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

1total

17deficiencies

Mar 21, 2024Inspection17 deficiencies reported

View official report

This document is a cover letter confirming that previously cited deficiencies (Compliance Determination 20751, dated 03/06/2023) were corrected as verified by an on-site inspection on 03/21/2024.

Shared expenses and client related fundsWAC 388-101D-0235-1

Reconciling and verifying client accountsWAC 388-101D-0255-1-b

Client refusal to participate in servicesWAC 388-101D-0185-3

Client reimbursementWAC 388-101D-0285-1

Reconciling and verifying client accountsWAC 388-101D-0255-1-a

Client refusal to participate in servicesWAC 388-101D-0185-4-a

Reconciling and verifying client accountsWAC 388-101D-0255-1

Client refusal to participate in servicesWAC 388-101D-0185-4

Reconciling and verifying client accountsWAC 388-101D-0255-1-c

Shared expenses and client related fundsWAC 388-101D-0235-3-c

Client refusal to participate in servicesWAC 388-101D-0185-3-b

Client refusal to participate in servicesWAC 388-101D-0185-2-b

Client refusal to participate in servicesWAC 388-101D-0185-3-c

Client refusal to participate in servicesWAC 388-101D-0185-3-a

Client refusal to participate in servicesWAC 388-101D-0185-3-d

Client refusal to participate in servicesWAC 388-101D-0185-4-b

Shared expenses and client related fundsWAC 388-101D-0235-2

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(253) 565-2550

cogirusa.com

2607 Bridgeport Way W. Ste 2a

Tacoma, WA 98466

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

144 reviews from families & visitors

Official Website

Visit cogirusa.com

WA DSHS — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.