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Reviewer concerns include poor leadership and lack of respect for human rights — investigate before committing.
based on 9 Google reviews
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Reviewer feedback for Puget Sound Assisted Living INC suggests areas to investigate further. Common concerns include: poor leadership and lack of respect for human rights. We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Puget Sound Assisted Living Inc has very limited qualitative feedback, making it difficult to assess the current quality of care. While one reviewer praised the facility for professional services and enriching outings, others have expressed significant concerns regarding leadership and the treatment of the developmentally disabled community.
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Key Review Excerpts
“Puget Sound Assisted Living (PSAL) provides very professional and kind services in a timely manner. PSAL provides the extra items such as outings that enrich clients lives.”
“The developmentally disabled community that this place is supposed to serve has found a different leadership to continue to deny their rights as human beings to be served as human beings”
Source: WA Dept. of Social & Health Services
A separate follow-up letter indicates these specific deficiencies were verified as corrected by Kasey Zink on 07/18/2025.
Provider failed to implement documented safety procedures for Client 2. Specifically, mandatory 15-minute visual checks for a client using bed rails were never documented in the ADL logs since February 2023.
Provider failed to ensure a safe environment for three of six sampled clients. Household chemicals and personal care products were stored unsecured, conflicting with client safety plans regarding pica and health hazards.
A follow-up letter dated 03/01/2024 (Compliance Determination 37642) notes that all deficiencies listed in the 2022 report were corrected.; Provider referred to as 'PSAL' throughout the text.
PSAL did not develop and implement a financial plan for client #3.
Failed to ensure required health support for one client, resulting in a missed annual dental examination.
PSAL failed to complete a Refusal of Health Services form with client #6 regarding a colon cancer screening.
Failed to develop an individual financial plan for one sampled client.
PSAL failed to ensure that shared-expense requirements were met for the sampled clients.
Failed to complete a refusal plan for a client declining a colon cancer screening.
The provider failed to ensure access to annual dental services for client #1.
Failed to ensure department-issued food benefits met regulatory requirements; shared groceries placed clients at risk of losing benefits.
Failed to ensure COVID-19 risk assessments were completed and documented for client community outings and medical appointments.
Failed to ensure shared household expenses were shared equitably among clients.
Contact this facility directly and verify the details that matter most to your family.
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9 reviews from families & visitors
Official Website
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WA DSHS — View Official Record
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