Sola Tacoma
Limited public data on Sola Tacoma. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 16 Google reviews
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What this means for your family
SOLA Tacoma is an excellent choice if you are looking for a secure, affordable, and independent living environment with modern apartment amenities. However, prospective families should be aware of recent reports regarding unprofessional staff interactions and should conduct their own phone or in-person inquiry to gauge if the current management style meets their expectations.
Google Reviews
Google Reviews
16 reviews on Google“SOLA Tacoma is described as a secure, clean, and well-maintained independent living community that offers a peaceful environment for seniors. While residents and their families appreciate the physical safety and apartment quality, recent feedback highlights significant concerns regarding the professionalism and friendliness of the administrative staff.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained apartments
- High level of security and safety
- Convenient location near local amenities
- Affordable pricing
Concerns
- Rude or unprofessional administrative staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given your convenient location near local amenities, what opportunities do residents have to explore the surrounding Tacoma area with family or staff?
- 2I noticed that your team is active in responding to feedback online; how do you typically handle communication with families when they have questions or concerns about their loved one's care?
- 3What is the standard procedure for ensuring residents remain safe and secure, especially given the emphasis on high-level security here?
- 4Could you walk me through how your administrative team ensures a welcoming and supportive environment for new residents and their families?
- 5What does a typical daily schedule look like for residents to ensure they stay engaged and active within the community?
- 6In the event of a medical concern or emergency, how quickly can families expect to be notified and involved in the decision-making process?
Personalized based on this facility's data
Key Review Excerpts
“You need to be "independent" and they remind you it's independent living, no assistance at all. Our Mom loves living here.”
“It's a very peaceful apartment complex, very safe and secure, with wide parking spaces, affordable, I really like the apartment distribution, dryer and washer inside.”
“Spoke with a very unprofessional rep on the phone who was condescending and rude. I'm seeking out housing for my mother and I would never move her into somewhere with such impolite staff.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Dec 12, 2024Investigation
This document acts as a follow-up letter confirming the correction of previously cited deficiencies regarding nurse delegation.; The document package contains both the initial deficiency report for medication delegation and a subsequent Plan of Correction (POC) for a separate citation regarding client rights.
Deficiency previously cited was corrected.
Four staff members were not delegated by a Registered Nurse prior to administering medications to two clients, resulting in untrained and unqualified staff performing medical tasks.
Specific finding text not provided in documentation, but addressed in the Plan of Correction.
Apr 2, 2024Inspection
The document references a previous deficiency citation from 04/28/2023 (Compliance Determination #23533) regarding the same WAC code.; The document includes a Plan of Correction section addressing multiple WAC citations with specific steps and completion dates.; The document specifies that the Program Administrator is responsible for monitoring compliance by ensuring the Psychology Associate updates the restricted sharp list, Behavior Technician and ACMs complete staff training, and QAPMs monitor staffing levels.
Provider failed to ensure mismanaged funds were reimbursed to clients for two of four sampled clients, resulting in late fees on bills and potential risk of financial exploitation. This is a repeat deficiency.
Provider failed to ensure systems were in place for Client 5, resulting in an expired Epi-Pen in the home.
Provider failed to revise and update the IISP for Client 1 regarding food preparation following choking incidents, and failed to update Client 4's Refusal Plan.
Provider failed to complete a functional assessment for Client 5 for behavioral support, and failed to address specific behaviors (suicidal ideation, trespassing) for Client 1.
Provider failed to reimburse clients (2, 3, 4, 5) for late fees on bills caused by provider mismanagement.
PBSP for Client 1 lacked specific staffing requirements (2:1 vs 1:1), and Client 2's PBSP was not implemented correctly regarding the securing of sharps (can openers).
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit unitedchurchhomes.org
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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