Cogir at the Narrows
Families consistently rate this highly — reviewers highlight engaging social events and community activities. Schedule a visit to confirm the fit.
based on 142 Google reviews
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What this means for your family
Cogir at The Narrows offers a vibrant, well-maintained environment with excellent social programming that many residents enjoy. However, families should be aware of reported inconsistencies in administrative communication and should conduct a thorough, direct interview with the memory care director to ensure their specific care standards are met.
Google Reviews
Google Reviews
142 reviews on Google“Cogir at The Narrows is a senior living community that receives significant praise for its vibrant social calendar, well-maintained grounds, and compassionate memory care leadership. While many families express deep gratitude for the staff's dedication, there are recurring concerns regarding administrative communication, occasional lapses in hygiene care, and reports of unprofessional conduct by specific management personnel.”
Quality Themes
Tap a score for detailsStrengths
- Engaging social events and community activities
- Beautiful, clean, and well-maintained facility
- Compassionate and dedicated memory care leadership
- Welcoming atmosphere for visitors and families
Concerns
- Unprofessional or dismissive conduct by management staff (mentioned by 5 reviewers)
- Inconsistent communication regarding administrative or care issues (mentioned by 3 reviewers)
- Reports of inadequate hygiene care in memory care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 150 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve your daily administrative communication?
- 2Given the community's reputation for engaging social events, could you walk us through a typical week of activities for residents?
- 3We value transparency; what is your process for keeping family members updated when there are changes in a resident's care plan or hygiene needs?
- 4Since management plays such a key role in the resident experience, how do you foster a supportive and responsive culture among your leadership team?
- 5In the event of a medical emergency, what is the specific protocol for notifying family members and coordinating with local healthcare providers?
- 6How do you ensure that the high standards of cleanliness and maintenance we see in the common areas are consistently applied within the memory care living spaces?
Personalized based on this facility's data
Key Review Excerpts
“My husband is in memory care at Cogir, and while the beginning was a bit bumpy due to his behavior, Deedra handled everything with incredible compassion and understanding.”
“There is still some work to do with communications between the staff (who are lovely caring people, real angels) through management to family. I'm confident we'll get there, though.”
“My grandmother is in the memory care wing at Cogir. During her stay, she is left in her room, with the lights off, in her diaper which is soiled with urine.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Feb 3, 2026Investigation
Follow-up inspection on 02/24/2026 found these specific deficiencies corrected, as noted in the cover letter.
Facility failed to investigate an allegation of staff verbally abusing a resident. No incident report or formal investigation was conducted.
Facility failed to ensure 2 of 2 staff (Staff C and Staff D) received required new hire orientation training and documentation.
Nov 3, 2025Inspection
The document package also contains a cover letter dated 01/14/2026 indicating a follow-up inspection on 01/14/2026 found no deficiencies regarding compliance determination 70877 and that WAC 388-78A-2466-1-b (previously cited as 67570) was corrected.
The facility failed to ensure 1 of 2 sampled staff (Staff C) completed a valid Washington State name and date of birth background check every two years. Staff C's background check expired on 08/02/2025 and was not completed until 10/31/2025.
Jan 9, 2025Investigation
A follow-up inspection on 04/08/2025 found that the previously cited deficiencies were corrected.
Facility failed to ensure 3 of 5 sample residents had access to their own rooms without staff assistance; room doors were locked to prevent wandering.
Facility failed to update the negotiated service agreement or determine a need for further action for a resident who experienced multiple falls, including one involving a scale left in the hallway.
Facility failed to ensure 1 of 2 sample residents received prescribed Coumadin medication on four separate dates in November 2024.
Sep 11, 2024Inspection11Report
Follow-up inspection completed; facility found with no deficiencies.; The report notes that these items are classified as 'Consultation(s)' and the facility is not required to submit a formal plan of correction for these specific items.
Deficiency corrected
Deficiency corrected
Deficiency corrected
Deficiency corrected
Deficiency corrected
Dirt/gravel pathway leading to an unmarked drop-off and ravine poses a safety hazard; facility to restrict access.
Deficiency corrected
Deficiency corrected
Deficiency corrected
Deficiency corrected
Executive Director lacked a current TB record; records lost by former Wellness Director. Staff retested 04/11/2024.
Jul 16, 2024Enforcement$300.00Report
Civil fine of $300.00 imposed. This is an uncorrected deficiency previously cited on May 2, 2024.
The licensee failed to ensure three staff were fit tested for N5 respirator masks.
Apr 2, 2024Investigation
A follow-up inspection on 2025-04-08 (referenced in cover letter) noted that these specific deficiencies were corrected.
The facility failed to report an incident of financial exploitation to the department after a resident reported money stolen from their wallet.
The facility failed to document appropriate measures to prevent future similar situations after an unauthorized person entered the facility and stole from a resident.
May 18, 2023Investigation
Includes follow-up inspection data confirming correction of identified deficiencies on 08/30/2023.
The facility failed to provide services as agreed in the service plan for a resident who subsequently fell and sustained an injury.
The facility failed to retain and provide records for 1 former resident, obstructing the department's investigation.
The facility failed to ensure staff could open locked doors for emergency responders, causing a 10-minute delay in emergency access.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
142 reviews from families & visitors
Official Website
Visit cogirusa.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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