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Nursing HomeMedicaid

Northville Manor

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

520 W Main St, Northville, MI 4816737 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
2.5/5

based on 15 Google reviews

5
4
3
2
1
Northville Manor Nursing Home in Northville, MI — Street View
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What this means for your family

Given the consistent reports of hygiene issues and neglect, we strongly advise families to conduct unannounced visits at different times of the day to observe actual care standards. Please prioritize facilities with more stable staffing records, as the high turnover mentioned here appears to directly impact the quality and consistency of resident care.

Google Reviews

Google Reviews

15 reviews on Google
Northville Manor has received consistently poor feedback in recent years, with multiple families reporting significant concerns regarding hygiene, neglect, and high staff turnover. While some older reviews mention caring staff and a homey environment, recent accounts describe a facility struggling with odors, inadequate resident care, and poor communication.

Quality Themes

Tap a score for details
Food3.0Staff2.0Clean1.0Activities4.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Engaging activities coordinator
  • Homey, well-decorated interior
  • Initial transition support for new residents

Concerns

  • Poor hygiene and resident neglect (wet briefs, stained clothing) (mentioned by 3 reviewers)
  • Unpleasant odors inside and outside the building (mentioned by 3 reviewers)
  • High staff turnover and lack of consistent care (mentioned by 3 reviewers)
  • Rude or unprofessional staff communication (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(1)'21(1)'24(4)'26(1)

Distribution · 15 analyzed

5
4
4
1
3
2
2
0
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that the facility has a smaller capacity of 37 residents, how do you ensure that each resident receives consistent, personalized attention throughout the day?
  • 2I noticed some concerns regarding cleanliness and odors in the building; what is your current protocol for maintaining hygiene and ensuring the environment stays fresh for residents?
  • 3With recent feedback regarding staff turnover, what steps are you taking to build a stable, long-term care team that residents can get to know and trust?
  • 4I understand you have an active activities coordinator; could you share some examples of how you tailor these social events to keep residents engaged and happy?
  • 5How do you maintain clear and professional communication with families regarding a loved one's daily care and any changes in their health status?
  • 6What is your specific process for monitoring resident needs, such as clothing and personal hygiene, to ensure they are always comfortable and well-cared for?

Personalized based on this facility's data


Key Review Excerpts

The last two times I visited my mom, the hadn't dressed her in pants. Then they claimed they had a laundry problem.

Daughter of resident · 2023☆☆☆☆

Showers are given regularly, but often I come and find my mom in a wet diaper. 3 times I have asked them to put a bib on her during meals and they never do which leads to stained fronts of shirts.

Daughter of resident · 2024★★★☆☆

Mom had a large bump and bruise on her head a brain bleed that needed surgery. In my opinion. I would not leave a loved one there.

Daughter of resident · 2025☆☆☆☆
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.80hrs
OK
Registered nurses for medical care
Total Nursing
3.23hrs
79%
All nurses + aides combined
Staff Turnover
72%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility57.7%
Worse than Avg
Here
57.7%
US
95.5%
MI
95.0%
Wayne
90.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility76.1%
Worse than Avg
Here
76.1%
US
93.4%
MI
95.2%
Wayne
89.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility4.0%
Better than Avg
Here
4.0%
US
19.4%
MI
20.2%
Wayne
18.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
12.1%
MI
4.2%
Wayne
7.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.1%
Better than Avg
Here
7.1%
US
14.4%
MI
11.2%
Wayne
10.5%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility11.5%
Worse than Avg
Here
11.5%
US
5.3%
MI
5.4%
Wayne
6.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility81.1%
Mixed vs Avgs
Here
81.1%
US
81.8%
MI
83.0%
Wayne
67.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (9.8)
14 complaint-triggered
$8,402 in fines

Northville Manor has a concerning pattern of repeated issues across multiple areas, with families filing 15 complaint-triggered reports. The facility has struggled most with safety hazards and accident prevention, nutrition and dietary services, and fire safety systems. While most individual deficiencies show correction dates, the same core problems keep recurring across surveys, suggesting ongoing challenges in maintaining consistent care standards.

Apr 17, 2025Routine
13
0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0211Potential for harm · Pattern

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0233Potential for harm · Pattern

Egress Deficiencies

Install resident room doors of proper design and width.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0740Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0781Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0912Minimal · Pattern

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Jan 13, 2025Complaint
2
0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

May 31, 2024Routine
26
0211Potential for harm · Widespread

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0223Potential for harm · Widespread

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0025Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0331Potential for harm · WidespreadCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0342Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0868Potential for harm · IsolatedCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

May 31, 2024Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 18, 2023Complaint
3
0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Sep 27, 2023Complaint
2
0602Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Northville Manor

Organization Type

for profit

Chain Affiliation

Chain Name

Pioneer Healthcare Management

Chain Size

9 facilities nationwide

Chain avg rating: 2.5/5 · Rank 7 of 8

Ownership & Management

Owners

Uddin, Fahim

Owner

100%

Key personnel

Uddin, FahimW-2 Managing Employee
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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