Pomeroy Living Northville Assisted & Memory Care
Families consistently rate this highly — reviewers highlight clean, well-maintained facility. Schedule a visit to confirm the fit.
based on 39 Google reviews
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What this means for your family
Pomeroy Living Northville is highly regarded for its clean, homelike environment and compassionate care staff, making it a strong contender for many families. However, because a few reviewers have raised serious concerns regarding fall safety and communication during medical incidents, we strongly recommend asking the director for their specific protocols on incident reporting and family notification.
Google Reviews
Google Reviews
39 reviews on Google“Pomeroy Living Northville is generally praised for its clean, home-like environment and a staff that many families describe as compassionate and attentive. While most reviewers report positive experiences with management and care, a minority of families have raised serious concerns regarding safety, communication during medical incidents, and restrictive visitation policies.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Compassionate and attentive care staff
- Responsive and helpful management team
- Homelike, open-concept environment
Concerns
- Poor communication regarding medical incidents or resident status (mentioned by 2 reviewers)
- Concerns regarding resident safety and fall prevention (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you utilize that same level of responsiveness when communicating with families about a resident's daily health status?
- 2Given the open-concept design of the facility, what specific protocols do you have in place to ensure resident safety and prevent falls while maintaining that homelike feel?
- 3Can you walk me through the process for notifying family members if there is a change in a resident's medical condition or an unexpected incident?
- 4What specific memory care activities are scheduled throughout the week to help residents feel engaged and comfortable in this environment?
- 5With a capacity of 109 residents, how does the staff ensure that each individual receives the same level of compassionate, personalized attention throughout the day?
- 6How do you balance the need for a secure, memory-certified environment with the desire to keep the facility feeling open and welcoming for visiting family members?
Personalized based on this facility's data
Key Review Excerpts
“The layout of the unit has the feel of an open concept home with kitchen, dining room and living room all within easy eyesight for supervision. It’s also a sunny living area with large windows overlooking a lovely courtyard.”
“The entire staff from managers Dotty and Sandra, to caregivers Kay, Ericka, Omar, to maintenance manger, John, chef Don and the entire group at Pomeroy really cared and communicated quickly if there was a concern or issue we needed to know about.”
“The Director Jill is ALWAYS responsive and she truly cares. The aids are attentive, Ryan, Patrice, Dee, Donna, Marquis, Monique and I wish I could remember the names of everyone that make my folks smile.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections identified issues regarding medication administration accuracy, such as missed doses and lack of documentation, as well as outdated meal menus. While a previous concern regarding tuberculosis screening timing was resolved through additional documentation, the facility is required to implement corrective action plans for medication and menu management.
Nov 12, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Sep 26, 2023Routine
Resident C did not receive prescribed Ketoconazole shampoo application from 9/2/23 to 9/6/23.
The menu posted in the assisted living dining room was not updated to reflect the current week.
Resident B missed scheduled doses of Tramadol on 8/18/23, 8/30/23, and 8/31/23; staff left the MAR blank without documenting a reason for the missed doses.
Ownership & Operations
Who Operates This Facility
Beacon Square Northville
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit pomeroyliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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