Avantara Chicago Ridge
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 119 Google reviews
Watch Avantara Chicago Ridge
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (14 vs median 11.0)
- High staff turnover (64%)
Below average in IL · Meets national RN staffing standard · Above average staffing · Below chain average · $182,243 in fines
What this means for your family
While the rehabilitation therapy team is frequently praised for their effectiveness, the facility has a persistent pattern of neglect and slow response times. If you choose this facility, it is critical that you or a family member visit daily to monitor hygiene, medication administration, and call light responsiveness.
Google Reviews
Google Reviews
119 reviews on Google“Avantara Chicago Ridge receives highly polarized feedback, with many families reporting severe neglect, poor hygiene, and slow response times to call lights. While a segment of reviewers praises the facility's physical appearance and the effectiveness of the rehabilitation therapy team, these positive experiences are frequently overshadowed by recurring reports of staff incompetence and lack of basic care.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy teams
- Modern, clean, and well-maintained facility
- Helpful social work and admissions staff
Concerns
- Extremely slow or non-existent response to call lights (mentioned by 14 reviewers)
- Poor hygiene and failure to assist with basic needs (toileting, changing) (mentioned by 12 reviewers)
- Incompetent or negligent nursing care/medication errors (mentioned by 8 reviewers)
- High reliance on agency staff leading to inconsistent care (mentioned by 5 reviewers)
- Theft of personal belongings (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 123 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about your therapy teams and the cleanliness of the facility; could you tell us more about how the physical and occupational therapy programs are integrated into daily care?
- 2With the admissions and social work staff being so helpful, how do you ensure that communication remains consistent between the nursing team and our family members?
- 3How does the nursing team manage call light responses and ensure that residents' immediate needs, like hygiene and assistance with basic tasks, are met promptly throughout the shift?
- 4Could you explain your process for medication management and how you ensure accuracy and consistency, especially when there are different staff members on duty?
- 5What is the protocol for handling medical emergencies after hours, and how is the transition of care managed between permanent staff and agency nurses?
- 6We'd love to hear more about the dining experience and what a typical daily activity schedule looks like for the residents here.
Personalized based on this facility's data
Key Review Excerpts
“The therapy team, was outstanding and helped my mom regain her mobility much faster than I expected. The facility itself is clean, modern, and feels more like a boutique hotel than a typical nursing home.”
“I had to change her diapers my self, clean her up and feed her EVERYDAY!!!! While the nurses and workers sat and was on face book and playing solitaire!!!”
“My mother went there after breaking her hip... There were several occurrences where the nurses tried to administer the wrong medication. She could have been injured or worse.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Avantara Chicago Ridge has concerning patterns with 47 deficiencies and half triggered by family complaints, indicating ongoing care issues that prompted formal reports. The facility repeatedly struggles with accident prevention and safety hazards, medication management, and wound care, with these problems persisting across multiple surveys despite reported corrections, suggesting systemic care quality challenges that families should carefully consider.
Jan 25, 2026Complaint2
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Jan 18, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Aug 18, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 19, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Feb 11, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 10, 2025Routine7
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Aug 18, 2025
$66,300
Fine
Jan 10, 2025
$78,923
Payment Denial
Jan 10, 2025
26-day denial
Fine
May 3, 2024
$15,640
Payment Denial
May 3, 2024
9-day denial
Fine
May 27, 2023
$21,380
Ownership & Operations
Who Operates This Facility
Avantara Chicago Ridge
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 74 of 89
Ownership & Management
Owners
Doros Generation Trust U/a/d 1/3/12
Owner · Organization
Gpn Fam Tr Ua 04282008
Owner · Organization
Garden, Daniel
Owner
Ninio, Mordechay
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
119 reviews from families & visitors
Official Website
Visit avantarachicagoridge.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Chicago Ridge Snf
< 1 miNursing Home · Chicago Ridge, IL
Midway Neurological / Rehab Center
1.3 miNursing Home · Bridgeview, IL
Avantara Palos Heights
2.3 miNursing Home · Palos Heights, IL
Harmony Palos
2.4 miNursing Home · Palos Heights, IL
Aperion Care Burbank
3.3 miNursing Home · Burbank, IL
Aliya of Crestwood
4.0 miNursing Home · Crestwood, IL