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Nursing HomeMedicaid

Hickory Vlg Nrsg & Rhb

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

9246 South Roberts Road, Hickory Hills, IL 6045774 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
2.8/5

based on 4 Google reviews

Hickory Vlg Nrsg & Rhb Nursing Home in Hickory Hills, IL — Street View
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What this means for your family

While the administrative office appears responsive to phone inquiries, the serious allegations regarding staff conduct toward residents are concerning. Families should conduct an in-person tour to observe staff-resident interactions firsthand before making a decision.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
68%
Registered nurses for medical care
Total Nursing
2.51hrs
61%
All nurses + aides combined
Staff Turnover
26%
Lower is better (< 30% = good)
RN Turnover
14%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility99.1%
Worse than Avg
Here
99.1%
US
12.1%
IL
52.5%
Cook
73.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility78.9%
Worse than Avg
Here
78.9%
US
15.5%
IL
21.8%
Cook
24.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.7%
Worse than Avg
Here
26.7%
US
19.5%
IL
18.3%
Cook
10.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
93.4%
IL
90.0%
Cook
85.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.3%
Better than Avg
Here
3.3%
US
15.3%
IL
15.9%
Cook
9.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility2.9%
Better than Avg
Here
2.9%
US
14.4%
IL
14.2%
Cook
8.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility43.4%
Worse than Avg
Here
43.4%
US
81.8%
IL
69.0%
Cook
55.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility51.9%
Worse than Avg
Here
51.9%
US
79.8%
IL
63.1%
Cook
54.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
4penalties
Well below state avg (12.0)
15 complaint-triggered
$350,672 in fines

This facility has serious recurring problems with protecting residents from abuse and neglect, with multiple families filing complaints that triggered inspections. The main problem areas are resident protection from abuse, accident prevention and safety hazards, and fire safety systems. While the facility reports correcting each deficiency, the pattern of repeated abuse-related violations across multiple complaint-driven surveys (15 of 47 total deficiencies were complaint-triggered) raises significant concerns about consistent resident safety and care quality.

Jun 17, 2025Complaint
1
0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Mar 21, 2025Routine
5
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0568Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Feb 7, 2025Complaint
1
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 14, 2025Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Dec 19, 2024Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Sep 25, 2024Complaint
4
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0741Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

Federal Penalties

Fine

Jan 14, 2025

$131,763

Payment Denial

Jan 14, 2025

1-day denial

Fine

Jan 25, 2024

$79,590

Fine

Nov 2, 2023

$139,319

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hickory Vlg Nrsg & Rhb

Organization Type

for profit

Chain Affiliation

Chain Name

Wissati Irrevocable Trust

Chain Size

5 facilities nationwide

Ownership & Management

Owners

Wissati Irrevocable Trust

Owner · Organization

Lipshitz, Rita

Owner

Mashiach, Rhonda

Owner

Mashiach, Yaacov

Owner

Mashiach, Yechiel

Owner

Key personnel

Midland States Bancorp INC5% or Greater Security InterestDavey, JenniferManagerGautam, SagunManagerMashiach, YaacovManagerMashiach, YechielManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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