Aperion Care Oak Lawn
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 134 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (22 vs median 11.0)
- High staff turnover (59%)
Bottom 25% in IL · Below recommended RN staffing · Worst in APERION CARE chain · $63,669 in fines · Abuse citation
What this means for your family
While the therapy team and certain staff members are highly regarded, the facility suffers from severe, recurring reports of poor sanitation and neglect. If you consider this facility, you must conduct an unannounced visit to check the cleanliness of the rooms and the responsiveness of the staff during off-peak hours.
Google Reviews
Google Reviews
134 reviews on Google“Aperion Care Oak Lawn receives highly polarized reviews, with many families praising the compassionate therapy team and specific staff members, while others report severe neglect and unsanitary conditions. Critical concerns include reports of poor hygiene, slow response times, and inadequate medical oversight, contrasting sharply with positive accounts of a warm, family-oriented environment. Prospective families should be aware of these inconsistencies and perform a thorough, in-person inspection of the facility.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and helpful physical therapy team
- Compassionate and attentive individual staff members
- Engaging activities and social programming
- Responsive administrative leadership
Concerns
- Unsanitary facility conditions including odors, pests, and dirty rooms (mentioned by 12 reviewers)
- Neglect of basic hygiene and toileting needs (mentioned by 9 reviewers)
- Slow response to call lights and understaffing (mentioned by 7 reviewers)
- Poor quality or inadequate food service (mentioned by 6 reviewers)
- Theft or loss of resident personal belongings (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 160 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on facility maintenance, what specific protocols are currently in place to ensure daily room cleanliness and pest control?
- 2I noticed the staffing rating is currently low; how do you manage call light response times to ensure residents receive timely assistance with hygiene and toileting?
- 3The physical therapy team receives great feedback; how do you integrate those therapy goals into the daily social and activity programming for residents?
- 4With the recent feedback regarding dining services, what steps are being taken to improve the quality and nutritional variety of the meals served?
- 5How does your team ensure the security of personal belongings, and what is your process for tracking items brought into the facility?
- 6Since medication management is a high priority, could you walk me through your process for ensuring accuracy and timely administration for new residents?
Personalized based on this facility's data
Key Review Excerpts
“The staff is incredibly dedicated and go above and beyond in providing personal care to the residents — both medically and physiologically. I can never thank each of them enough for the many, many incidents of behind-the-scenes care that they’d never know were noticed and appreciated.”
“My dad was sent here for rehab, I arrived prior to him and the room they assigned was not ready, there was plastic and duct tape on the windows, they furniture was broken, the bathroom was missing tiles and the sink was covered in rust.”
“The staff is loving and caring to both patient and family members. They also have a lot of help so your loved one doesn’t have to wait 45 to use the bathroom. The CNA’ are thoughtful, loving and kind as well as the nurses.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous complaints triggering deficiencies, with recent issues involving failure to properly investigate and report suspected abuse, neglect, and theft of residents' belongings. The facility shows persistent problems across accident prevention, daily care assistance, and medication management, with many issues recurring across multiple surveys. While the facility reports corrections for most violations, the pattern of repeated complaint-driven investigations and similar deficiencies suggests ongoing care quality concerns that families should thoroughly investigate during visits.
Jan 16, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Oct 22, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jul 3, 2025Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Jun 16, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 30, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 15, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Federal Penalties
Fine
May 15, 2025
$15,935
Fine
May 15, 2025
$15,935
Fine
Sep 6, 2024
$20,592
Fine
Jun 14, 2024
$11,207
Ownership & Operations
Who Operates This Facility
Aperion Care Oak Lawn
for profit
Chain Affiliation
Aperion Care
33 facilities nationwide
Chain avg rating: 2.0/5 · Rank 23 of 32 (Worst)
Ownership & Management
Owners
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
134 reviews from families & visitors
Official Website
Visit aperioncare.com
Medicare data downloads
Original nursing home datasets
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