A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 91 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
New Glen Oaks Nursing Home, INC has a middle-range Medicare overall rating. Strengths include highly attentive and compassionate nursing and cna staff. Some reviewers note concerns about facility is outdated and in need of physical renovations (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
New Glen Oaks Nursing Home is a small, intimate facility that receives high praise for its compassionate, hands-on administrative team and effective rehabilitation services. While many families appreciate the personalized, family-like atmosphere, some reviewers have raised serious concerns regarding facility maintenance, outdated decor, and occasional lapses in communication or responsiveness.
Quality Themes
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Concerns
Rating Trends
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Distribution · 91 analyzed
Personalized based on this facility's data
Key Review Excerpts
“She couldn't have spoken more highly of her physical therapists, Harry and Amira - to the point where I was shocked that words of such high praise were coming out of my mom's mouth!”
“The facility is extremely outdated but the PT and OT therapists were excellent and the staff was very nice.”
“There is no receptionist at the main entrance. I was also annoyed that it took so long for the pharmacy to bring my mom's Parkinson's meds her first day.”
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
New Glen Oaks shows a pattern of deficiencies primarily in electrical system maintenance, fire safety equipment, and care planning documentation across three surveys from 2019-2024. While all violations have been corrected by the facility, recurring issues with electrical equipment testing and resident assessment reporting suggest ongoing operational challenges that families should discuss during visits to understand current improvements.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Federal Penalties
Fine
Feb 12, 2024
$4,178
Fine
Jan 22, 2024
$10,256
Fine
Jan 8, 2024
$2,659
Fine
Jan 2, 2024
$2,117
Fine
Dec 11, 2023
$4,233
New Glen Oaks Nursing Home, INC
for profit
Owners
Greenbaum, Abe
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
91 reviews from families & visitors
Official Website
Visit newglenoaks.com
Medicare data downloads
Original nursing home datasets
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