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Assisted Living

Navion of Rocky Mount

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and support staff. Schedule a visit to confirm the fit.

650 Goldrock Road, Northgreen · Rocky Mount, NC 2780460 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.7/5

based on 28 Google reviews

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What this means for your family

Navion of Rocky Mount is an excellent choice for families seeking a compassionate, clean, and highly organized environment. The management and staff are standout strengths, providing peace of mind during transitions. However, you may want to personally sample the dining options, as there have been historical complaints regarding food quality.

Google Reviews

Google Reviews

28 reviews analyzed
Families considering Navion of Rocky Mount can expect a highly compassionate environment characterized by attentive, family-oriented staff and a clean, beautiful facility. While the vast majority of reviews are overwhelmingly positive regarding care and professionalism, one historical review noted significant dissatisfaction with food quality.

Quality Themes

Tap a score for details
Food3.0Staff10.0Clean10.0Activities9.0MedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Compassionate and attentive nursing and support staff
  • Clean and well-maintained facility
  • Engaging resident activities and programs
  • Professional and helpful sales and management team

Concerns

  • Food quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.72017(3)1.02020(1)5.02022(1)5.02024(1)5.02025(18)5.02026(4)

Distribution

5
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How They Respond to Reviews

89%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's wonderful to see how much the management team engages with feedback; how does the staff incorporate resident suggestions into the monthly activity calendar?
  • 2We've heard great things about the cleanliness of the facility, but could you tell us more about how the dining experience and meal variety are managed?
  • 3Since the nursing staff is so highly regarded here, how do you handle medical emergencies or changes in care needs during the overnight hours?
  • 4What are some of the most popular resident programs or social outings currently happening in the community?
  • 5How does the care team ensure that the attentive, compassionate support mentioned by others is personalized to my family member's specific daily routine?
  • 6Could you walk us through a typical day, from breakfast to evening activities, to see how residents stay engaged with one another?

Personalized based on this facility's data


Key Review Excerpts

The team is exceptional—caring, attentive

Family member of a resident · 2026★★★★★

Ibby, the sales manager at Navion, made all the difference. She was patient, knowledgeable, and took the time to walk us through every detail, ensuring we felt confident and informed in our decision.

Family member of a resident · 2026★★★★★

Very clean, friendly staff, several games and other programs for the residents. Wanda, the activities director, and Ibby, the sales manager have big hearts for the residents.

Visitor · 2025★★★★★
Source: 28 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

7total
6deficiencies
Sep 30, 2021Other
CleanReport

No deficiencies found during this inspection.

Sep 30, 2021Other
Nutrition and Food ServiceD 310

The facility failed to serve therapeutic diets as ordered by the physician. Specifically, one resident prescribed a carbohydrate controlled diet for diabetes management was observed being served a meal containing high-carbohydrate items, such as stuffing and chocolate cake, which did not align with the prescribed dietary restrictions.

Sep 5, 2017Follow-up
Personal Care and SupervisionD270

The facility failed to provide supervision to a resident in accordance with their assessed needs and care plan. This failure resulted in one resident experiencing seven falls within a four-month period. The resident required extensive assistance with mobility and grooming but was not adequately monitored to prevent injury.

Aug 16, 2017Follow-up
Personal Care and SupervisionD 270

The facility failed to provide supervision for a resident in accordance with their assessed needs and care plan. Specifically, Resident #3, who required extensive assistance and was semi-ambulatory, was not properly supervised, contributing to a pattern of seven falls within a four-month period.

Aug 16, 2017Follow-up
Personal Care and SupervisionD270

The facility failed to provide supervision to a resident in accordance with their assessed needs and care plan. This failure resulted in one resident experiencing seven falls within a four-month period. The resident required extensive assistance with mobility and grooming but was not adequately monitored to prevent injury.

Mar 9, 2016Other
Nutrition and Food ServiceD282

The facility failed to ensure that the kitchen's reach-in cooler, reach-in freezers, and deep freezer were clean and protected from contamination. Observations revealed orange and green stains, dried food crumbs, and ice buildup on various shelves and door seals within the refrigeration units.

Mar 9, 2016Other
Nutrition and Food ServiceD 282

The facility failed to ensure the kitchen's reach-in cooler, reach-in freezer, and deep freezer were clean and protected from contamination. Observations revealed dried food stains, food crumbs, and ice buildup inside various refrigeration units. Additionally, the facility could not produce an official cleaning schedule for these areas.

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References & Resources

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