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Assisted Living

Brekenridge Retirement Center

Families consistently rate this highly — reviewers highlight warm and caring staff. Schedule a visit to confirm the fit.

2500 Hunter Hill Road, Rocky Mount, NC 2780464 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.5/5

based on 8 Google reviews

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What this means for your family

This facility is highly regarded by recent visitors and families for its clean environment and exceptionally caring staff. While a single highly negative review exists from 2020, the most recent years of feedback show a consistent pattern of high satisfaction and warmth.

Google Reviews

Google Reviews

8 reviews analyzed
Families can expect a clean, welcoming environment with a staff described as patient, caring, and down-to-earth. While most recent reviews highly recommend the facility for its attentive care and pleasant atmosphere, one older review from 2020 raised serious allegations regarding resident mistreatment.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Warm and caring staff
  • Clean and well-maintained environment
  • Welcoming and inviting atmosphere
  • Variety of living options including cottages

Rating Trends

Tap a year to see what changed

2345.02019(2)1.02020(1)5.02024(1)5.02025(3)5.02026(1)

Distribution

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How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since the community offers a variety of living options, could you show us the difference between the apartment styles and the cottages?
  • 2We've heard such wonderful things about the warm and welcoming atmosphere here; how do you help new residents settle in and feel at home?
  • 3What kind of daily activities or social events are planned to help residents engage with each other in such an intimate 64-resident community?
  • 4How does the staff handle medical emergencies or urgent care needs during the overnight hours?
  • 5We noticed how well-maintained and clean the facility is; what is your routine for ensuring the common areas stay inviting for residents and visitors?
  • 6How do the caregivers interact with residents to maintain that caring environment people talk about?

Personalized based on this facility's data


Key Review Excerpts

The staff is wonderful. They are patient and caring. I would highly recommend.

Assisted living family member · 2025★★★★★

The community offers both individual rooms inside the main building as well as charming cottages in the back. Everything was very clean, welcoming, and had a friendly atmosphere.

Prospective resident visitor · 2025★★★★★

The staff here from the lady who cleans the rooms to the healthcare staff and kitchen staff are so nice and down to earth people who take pride in what they do. My mother was there before she passed and she was well taken care of.

Deceased resident's family · 2024★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

5total
5deficiencies
Feb 29, 2024Other
Medication AdministrationD358

The facility failed to administer medications as ordered for a resident. Specifically, metolazone was not administered despite the resident meeting the physician's criteria for weight gain (greater than 3 lbs in 24 hours) on multiple occasions in January and February 2024.

Feb 29, 2024Other
Medication AdministrationD 358

The facility failed to administer medications as ordered for a resident, specifically failing to provide metolazone as needed for weight gain. Although records showed a weight gain of 3.2 lbs on 01/22/24, the medication was not administered according to the physician's orders.

Mar 24, 2022Other
Personal Care and SupervisionD 270

The facility failed to provide adequate supervision for three residents, including two residents who experienced multiple falls resulting in injuries such as fractures. Additionally, the facility lacked a formal Fall Prevention Policy and failed to implement documented interventions following resident falls.

Mar 24, 2022Other
Personal Care and SupervisionTYPE A1

The facility failed to provide adequate supervision for three residents, leading to multiple falls and injuries including fractures. Specifically, the facility lacked a Fall Prevention Policy and failed to implement documented fall interventions for residents following unwitnessed falls and injuries.

Nov 5, 2015Complaint
Nutrition and Food ServiceD 282

The facility failed to maintain clean and orderly kitchen, dining, and food storage areas protected from contamination. Specific issues included dirty handwashing sinks, a dirty ice machine, and rust or stains on kitchen walls and equipment. Additionally, food in the walk-in and reach-in freezers lacked required date and time labels, and chemicals were stored improperly next to food in the dry storage area.

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References & Resources

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