Navion of Goldsboro
Families consistently rate this highly — reviewers highlight compassionate and patient staff. Schedule a visit to confirm the fit.
based on 10 Google reviews
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What this means for your family
This facility is an excellent choice for seniors who may be resistant to moving, as the staff excels at managing transitions with patience and kindness. While the care and social engagement are top-tier, you may want to discuss meal variety with management if your loved one has specific dietary preferences beyond sandwiches.
Google Reviews
Google Reviews
10 reviews analyzed“Families can expect a highly compassionate environment where staff members are praised for their patience and ability to ease the transition for hesitant residents. While the facility excels in emotional support and person-centered care, one long-term resident noted a need for more variety in the menu beyond fried foods.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and patient staff
- Supportive transition process for new residents
- Engaging social activities and programs
- Effective medication management and routine
Concerns
- Limited dietary variety (excessive fried food)
Rating Trends
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Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and patient your staff is; how do you ensure that this level of care stays consistent as new residents join the community?
- 2The transition process seems very supportive here—what specific steps do you take to help a new resident feel at home during their first week?
- 3We'd love to hear more about the daily social calendar; what are some of the most popular activities or programs that residents participate in together?
- 4Regarding nutrition, how much flexibility is there in the meal planning to ensure a variety of healthy, non-fried options are available?
- 5How is the medication management routine structured to ensure everything is handled accurately and on schedule every day?
- 6In the event of a medical emergency after hours, what is the specific protocol for contacting family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“The community at Navion has been taking care of grandma, and we couldn't be more pleased with their patience and communication. Grandma was very apprehensive (to put it mildly) about having a new lifestyle routine, but they have made her transition successful.”
“The menu has too much fried food. I am able to get sandwiches instead. The kitchen staff is good to bring me food I can eat. The daily exercise and trivia is good.”
“We have had my grandma here since July 2024 and the transformation has been amazing! She was not excited about moving into assisted living but the entire staff has been so welcoming, patient, and kind.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Mar 19, 2026Other
The facility failed to ensure proper referral and follow-up to meet the healthcare needs of a resident. Specifically, the facility failed to notify the provider as ordered on two occasions following elevated blood glucose readings.
Apr 6, 2023Follow-up
The facility failed to ensure medications were administered as ordered for 2 of 4 residents observed during a medication pass. Specifically, a resident did not receive a prescribed dose of Coreg for hypertension, and a resident received Donepezil during the morning pass despite it being ordered for the evening.
Apr 6, 2023Follow-up
The facility failed to ensure medications were administered as ordered, resulting in a 9% medication error rate. Specifically, during the 8:00am medication pass on 04/05/23, Coreg 3.125mg was not administered to Resident #6 despite being documented as given on the eMAR.
Aug 26, 2021Other
The facility failed to ensure the medication administration record (MAR) was accurate for 2 of 3 sampled residents. Specifically, for Resident #1, insulin was documented as administered on multiple occasions even when blood sugar levels were below the required parameters for administration.
Aug 26, 2021Other
The facility failed to ensure the medication administration record (MAR) was accurate for two residents. Specifically, insulin was documented as administered when blood sugar levels were below the required parameters, and Xanax administration was not properly reconciled with controlled substance count sheets.
Contact
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References & Resources
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Google Reviews
10 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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