Mountain Glen Retirement Community
Families consistently rate this highly — reviewers highlight warm, family-oriented atmosphere. Schedule a visit to confirm the fit.
based on 89 Google reviews
Watch Mountain Glen Retirement Community
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Mountain Glen is highly regarded for its warm, community-focused environment and exceptional dining program, making it a strong choice for social seniors. However, families should clarify the specific costs associated with 'extra care' needs and verify current transportation availability, as these were noted as potential pain points in previous feedback.
Google Reviews
Google Reviews
89 reviews on Google“Mountain Glen Retirement Community is widely praised by families and residents for its warm, family-like atmosphere and highly attentive staff. Reviewers frequently highlight the quality of the dining program led by Chef Josh and the variety of engaging activities that keep residents active and social. While the vast majority of feedback is glowing, a few families have raised concerns regarding inconsistent transportation services, high costs for additional care needs, and isolated incidents involving personal property security.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-oriented atmosphere
- High-quality culinary program
- Engaging and frequent social activities
- Attentive and compassionate staff
Concerns
- Inconsistent or unreliable transportation services (mentioned by 2 reviewers)
- High costs for additional care needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 93 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed from your online presence that you really value community feedback; how do you incorporate resident and family suggestions into your activity planning?
- 2With such a vibrant social calendar, what are some of the most popular activities that help new residents feel like part of the Mountain Glen family?
- 3How does your team manage medical needs or urgent care situations for residents to ensure they feel safe and supported around the clock?
- 4Could you walk us through how your culinary team accommodates individual dietary preferences or special requests for residents?
- 5As my loved one may need more support over time, could you explain how your tiered care structure works and how you communicate changes in service costs?
- 6We value staying connected to the local area; could you share more about how your transportation services are scheduled and how you ensure reliability for off-site appointments?
Personalized based on this facility's data
Key Review Excerpts
“The dining experience is exceptional, with delicious meals that make every visit a treat. What stands out most, however, is the incredible staff—always smiling, always attentive, and truly dedicated to making life here special.”
“The administrative staff is more mature and as a result has empathy and better understands the needs of older people. The dining wait staff, head cook, and head chef are friendly and attentive.”
“My in laws resided here and we were constantly impressed by the cheerfully, caring staff and the good food. Now my brother is in assisted living and again I am happy he is such good care.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 19, 2026Enforcement$300.00Report
Letter details an Imposition of Civil Fine in the amount of $300.00.
The licensee failed to keep one kitchen clean, and food labeled and dated appropriately; this is an uncorrected deficiency previously cited on March 31, 2026.
May 6, 2026Fire
The inspection on 2026-03-31 resulted in multiple violations; a follow-up inspection on 2026-05-06 noted that several items were corrected, but new or remaining violations exist.
Electrical panel in the electrical room near 423 has the wrong face plate installed, allowing access to electrical components.
Resident room fire doors 507, 543, and 429 were blocked open using trash cans or door wedges, preventing them from closing and latching.
The fire rated door from the stairwell to the corridor near 421 has a disabled door closure.
117 smoke detectors failed testing. Replacement of smoke detectors has been submitted for permits.
Oct 8, 2025FireCleanReport
All violations noted during previous related inspection(s) have been corrected.
Oct 25, 2024Investigation
Follow-up inspection on 10/25/2024 found no new deficiencies and confirmed the correction of previous issues.
Facility failed to provide showers as agreed upon in the Negotiated Service Agreement for one resident and did not document reasons for refusals or deviations.
Sep 12, 2024Inspection
A follow-up inspection on 11/08/2024 regarding compliance determination 50122 and 46917 found no remaining deficiencies.
Facility failed to ensure staff completed required specialty training for dementia, mental illness, or developmental disabilities as required by regulation.
Facility failed to ensure staff completed DSHS-approved specialty training for dementia, mental illness, or developmental disabilities, and failed to ensure 1 staff member completed 12 hours of DSHS-approved annual continuing education.
Facility failed to ensure 1 staff member completed 12 hours of DSHS-approved annual continuing education; existing online training used was not verified as DSHS-approved.
Staff failed to complete DSHS-approved specialty training for residents with developmental disabilities, dementia, or mental health needs.
Sep 12, 2024Fire15Report
Inspection on 07/16/2024 resulted in 'Disapproved' status; follow-up inspection on 09/12/2024 noted that all violations have been corrected and status changed to 'Approved'.
Combustible storage found within the mechanical furnace room near 435.
Room 439 fire door will not close/latch; Room 417 fire door missing bolt; dining room doors have inoperative door-closing coordinator.
Facility unable to provide documentation for annual fire alarm system testing.
Facility unable to provide documentation for annual 90-minute power test.
Facility unable to provide documentation for semi-annual hood cleaning.
Facility unable to provide documentation for 4-year fire and smoke damper inspection.
Facility unable to provide documentation for smoke detector sensitivity testing.
Facility unable to provide documentation for annual servicing and weekly/monthly full load testing of emergency generator.
Facility unable to provide documentation of annual fire resistance rated construction material inspection.
Missing documentation for annual inspection, 5-year internal piping, 3-year dry system test, annual forward flow, and quarterly inspections; missing hydraulic placards; missing escutcheon plate near 502.
Facility unable to provide documentation for monthly CO detector testing.
Facility cannot provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months.
Facility unable to provide documentation of annual fire door inspection.
Facility unable to provide documentation for semi-annual kitchen suppression system servicing.
Facility unable to provide documentation for monthly 30-second activation test.
Oct 9, 2023Fire16Report
The inspection on 08/16/2023 resulted in a 'Disapproved' status. A follow-up inspection on 10/09/2023 noted that all previous violations had been corrected.
Facility unable to provide documentation for semi-annual hood cleaning.
Facility unable to provide documentation for 4-year fire and smoke damper inspection.
Facility unable to provide documentation for smoke detector sensitivity testing.
Facility cannot provide documentation for 12 planned and unannounced fire drills in the previous 12 months.
Combustible storage observed in the mechanical room near the dining room.
Facility unable to provide documentation of annual fire-resistance-rated construction inspection.
Missing documentation for annual, 5-year internal, 3-year dry system full flow, and quarterly sprinkler inspections.
Facility unable to provide documentation for monthly carbon monoxide detector testing.
Multi-plug adapter without overcurrent protection used in room #523.
Facility unable to provide documentation for annual fire door inspection.
Facility unable to provide documentation for semi-annual kitchen suppression system servicing.
Facility unable to provide documentation for annual 90-minute emergency light power test.
Extension cords used for permanent wiring in Wellness Director's office and room #523.
Fire rated cross corridor door near room #525 would not close and latch automatically.
Missing documentation for annual fire alarm testing; smoke detectors obstructed by air diffusers; fire alarm panel missing breaker lock.
Facility unable to provide documentation for annual generator servicing and weekly/monthly testing.
Apr 21, 2023Investigation
This document confirms that deficiencies from compliance determinations 20440 and 18887 were corrected and the facility is in compliance.
Deficiencies previously identified in inspection 18887 have been corrected.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
89 reviews from families & visitors
Official Website
Visit cascadeliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Mira Vista Care Center
< 1 miNursing Home · Mount Vernon, WA
Life Care Center of Mount Vernon
< 1 miNursing Home · Mount Vernon, WA
The Bridge Assisted Living at Mount Vernon
< 1 miAssisted Living · Mount Vernon, WA
Whispering Willows of Mount Vernon
< 1 miAssisted Living · Mount Vernon, WA
Rehabco, INC.
< 1 miSupported Living · Mount Vernon, WA
Ashley Gardens of Mt Vernon
1.6 miAssisted Living · Mount Vernon, WA