Ashley Gardens of Mt Vernon
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 19 Google reviews
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What this means for your family
Ashley Gardens is highly regarded for its compassionate memory care and supportive administrative staff, making it a strong candidate for families seeking a home-like environment. However, given the recent report regarding hygiene, we recommend that families conduct unannounced visits to observe daily care standards and ensure consistent oversight of their loved one's personal needs.
Google Reviews
Google Reviews
19 reviews on Google“Ashley Gardens of Mt Vernon is widely praised for its compassionate, dedicated staff and home-like environment, particularly within its memory care units. While the majority of families report high satisfaction with the level of care and administrative support, one recent review highlighted a concerning incident regarding hygiene and neglect. Families should weigh the facility's strong reputation for kindness against the need for consistent oversight.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Helpful and supportive administrative team
- Home-like, welcoming environment
- Effective management of complex memory care needs
Concerns
- Inconsistent hygiene and resident care oversight
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With your focus on memory care, what specific strategies do you use to ensure consistent daily hygiene and personal care routines for each resident?
- 2I noticed your team has a very welcoming, home-like atmosphere; how do you foster that sense of community during daily activities for a smaller group of 40 residents?
- 3Could you walk me through your process for oversight and quality checks to ensure that every resident receives the same high level of attentive care throughout the day?
- 4How does your administrative team stay involved and accessible to families who want to discuss their loved one's specific care needs?
- 5In the event of a medical concern or emergency, what is your protocol for communicating with family members and coordinating with outside healthcare providers?
- 6Since you have a smaller capacity of 40 residents, how do you tailor your activity programs to meet the unique cognitive and social needs of each individual?
Personalized based on this facility's data
Key Review Excerpts
“The residents are so well cared for... treated as if they are family. The atmosphere is homey and the food served is homemade in their kitchen.”
“I am a private caregiver and I go see my lady 2 times a week, I am so happy she gets the care there, Sally jose, Annabelle and the gentleman med tech, I can't remember his name, are so kind. the place is clean, they are very inviting.”
“From the very first moment we connected with Ben Berger at Ashley Gardens, I knew my mom was in the right hands. Ben’s empathy, warmth, and genuine care for the people he works with made a deep and immediate impression on our family.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Mar 3, 2026FireCleanReport
No violations were observed during this inspection.
Dec 4, 2025InspectionCleanReport
The inspection report states that the Department completed a full inspection and found no deficiencies.
Feb 26, 2025Fire
The inspection conducted on 02/26/2025 confirmed that all violations noted during the previous inspection (01/14/2025) have been corrected.
The internally illuminated exit signs in 'B' community above front exit would not illuminate when the activation test button was pushed.
The emergency egress light in 'C' community above rear exit would not illuminate when the test button was pressed.
Dec 30, 2024Investigation
Follow-up inspection found no deficiencies. This document references prior compliance determinations 52360 and 49139.
Deficiency corrected
Aug 15, 2024Inspection
Follow-up inspection conducted on 08/15/2024 found no deficiencies; facility meets licensing requirements.; The report includes mention of an observation of Staff H not washing hands between tasks.
The facility failed to maintain resident bathroom and shower water temperatures between 105 F and 120 F. Temperatures were recorded as high as 134 F and 132.1 F, placing eight residents at risk of injury.
Deficiency previously cited was corrected.
The facility failed to ensure 7 of 7 staff members had been fit-tested for an N95 respirator as required by their own respiratory protection program and state code.
Aug 14, 2024Enforcement$400.00Report
This letter serves as notice of a $400.00 civil fine regarding an uncorrected deficiency.
The facility failed to ensure a resident received medications as prescribed, resulting in the resident missing two doses and being placed at risk for medical complications. This was an uncorrected deficiency from May 31, 2024.
Jun 21, 2024Enforcement$600.00Report
This letter serves as a formal notice of a $600.00 civil fine for the cited infection control violation.
The facility failed to ensure seven staff members were fit-tested for N95 respirators, which was a previously cited uncorrected deficiency from March 19, 2024.
—Enforcement$600.00Report
This is a notice of a civil fine ($600.00). It notes that this is a recurring/uncorrected deficiency from May 31, 2024, and August 14, 2024.
Facility failed to have systems to ensure one resident received medications as prescribed, resulting in missed doses of three scheduled medications and one PRN medication.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit cascadeliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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