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Assisted Living

Whispering Willows of Mount Vernon

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

2311 E Division St, Mount Vernon, WA 9827482 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.7/5

based on 12 Google reviews

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Whispering Willows of Mount Vernon Assisted Living in Mount Vernon, WA — Street View
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What this means for your family

This facility is highly recommended by families for its specialized memory care and compassionate staff. Because all current reviews are overwhelmingly positive, we suggest scheduling a tour to observe the staff-to-resident interaction firsthand to ensure it aligns with your loved one's specific needs.

Google Reviews

Google Reviews

12 reviews on Google
Whispering Willows of Mount Vernon is highly regarded for its compassionate and attentive staff, particularly in the realm of memory and dementia care. Families frequently praise the facility's clean, safe, and well-appointed environment, noting that residents are treated with respect and kindness even when dealing with complex health conditions like Parkinson's or dementia.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0Activities9.0Meds10.0Memory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Clean and well-maintained facility
  • Strong memory and dementia care expertise
  • Effective communication with families

Rating Trends

Tap a year to see what changed

2345.02024(1)5.02025(11)1.02026(1)

Distribution · 13 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's strong reputation for memory care, what specific programs or therapies do you offer to keep residents engaged throughout the day?
  • 2I noticed your team is very responsive to family feedback online; how do you typically keep families updated on their loved one's daily well-being and any changes in care?
  • 3With 82 residents, how do you ensure that the compassionate, attentive care mentioned by other families remains consistent for every individual?
  • 4Could you walk me through the protocol for handling medical emergencies or sudden health changes, especially during overnight hours?
  • 5What steps does the staff take to maintain the high standard of cleanliness and upkeep that residents seem to really appreciate here?
  • 6How do you balance the social needs of residents in assisted living with the specialized support required for those in your memory care wing?

Personalized based on this facility's data


Key Review Excerpts

The staff was compassionate and capable, and always treated him with respect and kindness, even when he became agitated. The medical supervisor monitored his medications carefully, and coordinated care with his doctors.

Memory care family member · 2025★★★★★

The staff are so caring, attentive, and knowledgeable about memory care. They have daily activities for the residents. My mom is always on the move, so I love that there are courtyards for her to safely wander outside and plenty of hallway space that circle around and handrails.

Memory care family member · 2025★★★★★

The staff is caring, helpful, have good communication skills. My mom likes to play the piano in the living area daily there. I have seen many places for dementia care, they do a really good job taking care of the people who live there and work there.

Memory care family member · 2025★★★★★
Source: 12 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

4total
2deficiencies
Aug 11, 2025Inspection
CleanReport

The Department completed a full inspection and found no deficiencies.

Mar 27, 2025Investigation

There are multiple documents provided, including a cover letter (which mentions a separate clean inspection on 05/21/2025) and multiple Investigation Summary Reports/Statements of Deficiencies for intake IDs 167285 and 167211.

Infection controlWAC 388-78A-2610Corrected Mar 27, 2025

The facility failed to report a gastrointestinal disease outbreak involving four residents to the Local Health Jurisdiction.

Jan 8, 2025Investigation

There is a separate follow-up letter dated 02/28/2025 noting that WAC 388-78A-2640-1-b was corrected.

Reporting significant change in a resident's conditionWAC 388-78A-2640Corrected Jan 8, 2025

The facility failed to notify a resident's legal guardian when the resident was hospitalized for a fever.

Fire
CleanReport

All violations noted during previous related inspection(s) have been corrected. Approval Status: Approved.

Contact

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References & Resources

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