Mount Sinai South Nassau T C U
Strong Medicare quality ratings; families often praise exceptional labor & delivery nursing staff. Still worth an in-person visit.
based on 902 Google reviews

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What this means for your family
Choosing Mount Sinai South Nassau T C U means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. Families frequently praise: exceptional labor & delivery nursing staff and skilled surgical and gynecological doctors. While no facility is perfect, the clinical data here is encouraging.
Google Reviews
Google Reviews
902 reviews on Google“Families should be aware of a significant divide in care quality, particularly regarding the Emergency Room, where multiple reviewers report extreme wait times and dismissive treatment. While the Labor & Delivery and surgical units receive high praise for compassionate nursing and skilled doctors, the ER is frequently criticized for lack of communication and perceived medical negligence.”
Quality Themes
Strengths
- Exceptional Labor & Delivery nursing staff
- Skilled surgical and gynecological doctors
- Clean and modern facility renovations
- Compassionate care in maternity units
Concerns
- Extremely long wait times in the Emergency Room (mentioned by 8 reviewers)
- Rude or unprofessional behavior from ER/Admissions staff (mentioned by 5 reviewers)
- Lack of communication regarding patient status and wait times (mentioned by 4 reviewers)
- Issues with medical follow-up and diagnostic delays (mentioned by 2 reviewers)
Rating Trends
Distribution · 220 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With such a high CMS staffing rating, how do you ensure that the care remains personalized and consistent for each of the 20 residents?
- 2I noticed the facility has undergone some modern renovations; could you show us some of the updated common areas where residents spend their time?
- 3How does the nursing team handle communication with families regarding updates on a resident's health or changes in their daily status?
- 4What is the process for managing medications to ensure everything is administered accurately and on schedule?
- 5In the event of a medical emergency or a sudden change in health, what is the protocol for getting immediate physician attention?
- 6What kind of daily activities or social programs do you have planned to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The service starting from the Crystal Carolina the admitting nurse ,to nurse Wolf, to Dr. David, to Dr. Kontonicolas, to the 3 handsome post op nurses, to our nurse attendie Sobana, was 5 starts. The compassion, professionalism, the accuracy of diagnostic test and interpretation had made an acute appendicitis a breath.”
“I had an incredible birth experience at Mount Sinai’s Labor & Delivery unit. The nurses and staff made my first birth so smooth and supported.”
“I went to the er for my stomach pains with the help I had I was in the er 2hr later and they took a ct and all the other her things and helped me in a very good way for my emergency appendix removal”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Mount Sinai South Nassau has corrected all 14 federal deficiencies found across recent surveys, with no complaint-triggered violations. The facility's issues primarily involved fire safety systems, care planning, and emergency preparedness protocols. Most deficiencies were identified and resolved in 2023, though some fire safety and care planning concerns resurfaced in 2024, suggesting these areas may need ongoing attention.
Dec 24, 2025Routine1
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Oct 22, 2024Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jun 16, 2023Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Ownership & Operations
Who Operates This Facility
Mount Sinai South Nassau T C U
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
902 reviews from families & visitors
Official Website
Visit mountsinai.org
Medicare data downloads
Original nursing home datasets
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