Monroeville Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 34 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
Below average in PA · Meets national RN staffing standard · Below chain average · $39,416 in fines · Abuse citation
What this means for your family
While the rehabilitation therapy team is frequently praised, the facility faces severe and consistent allegations regarding basic hygiene, patient monitoring, and staff responsiveness. Families should exercise extreme caution and are strongly advised to conduct unannounced visits to observe the actual quality of care and cleanliness before placing a loved one here.
Google Reviews
Google Reviews
34 reviews on Google“Monroeville Post Acute presents a highly polarized experience for families, with a significant number of reviewers reporting severe neglect, unsanitary conditions, and poor communication. While some long-term residents and families praise the rehabilitation therapy team and specific administrative staff, these positive experiences are frequently overshadowed by reports of patients being left in soiled clothing, unaddressed falls, and a pervasive odor of urine throughout the facility.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy team
- Helpful and compassionate business office staff
- Supportive administrative leadership for some residents
Concerns
- Unsanitary conditions and persistent odors (mentioned by 8 reviewers)
- Neglect and lack of basic patient hygiene (mentioned by 7 reviewers)
- Poor communication with family members (mentioned by 6 reviewers)
- Unresponsive nursing staff and slow call-bell response (mentioned by 5 reviewers)
- Inadequate monitoring leading to falls or injury (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed some feedback regarding facility cleanliness; what specific protocols or schedules are in place to ensure resident rooms and common areas remain fresh and sanitary?
- 2Given that communication is a top priority for our family, what is the standard process for keeping us updated on our loved one’s daily health status or any changes in their care plan?
- 3Could you walk me through the current process for responding to call lights, and how you ensure residents receive timely assistance with hygiene and personal care?
- 4With the facility currently holding a 2/5 CMS health inspection rating, what specific quality improvement initiatives are you currently prioritizing to enhance the resident experience?
- 5I understand the rehab team is highly regarded here; how do you integrate their expertise with the nursing staff to ensure residents are safely monitored and supported throughout the day?
- 6What does a typical daily activity schedule look like for residents, and how do you encourage participation to ensure everyone feels engaged and comfortable?
Personalized based on this facility's data
Key Review Excerpts
“Physical therapy, Occupational therapy, and Speech therapy were awesome in helping my family member after he suffered a stroke.”
“My mother was severely neglected during her stay. She developed a painful bed sore due to lack of proper care and repositioning.”
“I walked in to my brother wearing a hospital gown with his head through the armpit and a handful of poop because he hasn't been changed and was picking at the diaper!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
4
measures
1
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who fell and were seriously hurt
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed frequent complaints that triggered 40 of the 106 total deficiencies, raising serious concerns about this facility's care quality. The most recurring problems involve inadequate nursing staffing, resident safety hazards, and medication management issues that persist across multiple surveys. While the facility has corrected deficiencies when cited, the pattern of repeated violations in core care areas suggests ongoing systemic challenges that warrant careful consideration before placement.
Mar 30, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 3, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nov 20, 2025Routine13
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 13, 2025Complaint2
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
May 16, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 13, 2025Complaint8
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Dec 20, 2024
$18,535
Ownership & Operations
Who Operates This Facility
Monroeville Post Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 163 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit monroevillepa.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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