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Strong Medicare quality ratings; public reviewers often praise effective physical and occupational therapy programs. Still worth an in-person visit.
based on 30 Google reviews
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Harmony Physical Rehabilitation has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: effective physical and occupational therapy programs and select individual nurses and aides praised for kindness. Review the component ratings and current source records before deciding.
Harmony Physical Rehabilitation receives polarized feedback, with many families reporting severe neglect, dangerous understaffing, and poor medical oversight. While some patients praise the physical therapy department and specific individual staff members, multiple reports of patients falling, being left in soiled conditions, and experiencing delayed response times to call buttons suggest a pattern of unsafe care. Families should be aware that the facility's reputation is heavily marred by concerns regarding communication and the quality of nursing care during off-hours.
Quality Themes
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Concerns
Rating Trends
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Distribution · 32 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“There is one nurse and one aide for the ENTIRE floor of patients. Call buttons go unanswered for 45+ minutes more often than not.”
“All seems good during the day, but at night, after family leaves, they neglect those who cannot help themselves. Imagine what sitting in diarrhea does to one's skin after laying in it for hours.”
“The therapy department was awesome & everyone so kind. Erica & Mike were great handling any concerns. The aids were all very nice although seemed short staffed at times.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that triggered three inspections, revealing deficiencies in resident care and safety, medication management, and fire safety systems. The facility shows a pattern of care quality issues including inadequate treatment planning, pressure ulcer care, and accident prevention, alongside recurring fire safety problems with smoke doors and sprinkler systems. While all violations show correction dates, the complaints suggest ongoing resident or family concerns about care standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Harmony Physical Rehabilitation
nonprofit
Concordia Lutheran Ministries
9 facilities nationwide
Chain avg rating: 3.3/5 · Rank 1 of 8 (Highest rating)
Owners
Concordia Care Network
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
30 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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