Monarch Manor

A licensure complaint, prompted by #CO41521, was completed on 2/18/26. A deficiency was cited. Based on record review and interview, the residence failed to include documentation of ongoing services provided by external providers within a resident record for one of five sample residents (#1).Findings include:Resident #1 was admitted to the resident on 1/6/25, with a diagnosis that included amputation of the right lower leg. A practitioner' s note, dated 7/14/25, read in part: Resident #1 was to receive wound care services twice weekly. However, Resident #1' s record did not contain any external service provider notes. Although progress notes indicated Resident #1 was receiving services, it was not enough to say definitively that those services were received as ordered without review of the external provider notes. On 2/18/26 at 1:45 p.m., the residence was unable to provide external service provider notes for Resident #1. The administrator said he thought having a physician note and documenting in progress notes were enough for complying with regulation and was not aware he needed to obtain the external provider notes as well.