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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 55 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 18%
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Uptown Care Center receives polarized feedback, with many recent reviews praising the staff's kindness and the facility's welcoming atmosphere. However, significant concerns regarding cleanliness and the quality of basic care persist, with some visitors describing the environment as neglected and unsanitary. Families should carefully weigh the positive reports of staff dedication against serious allegations of poor hygiene and inadequate attention to resident needs.
Quality Themes
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Concerns
Rating Trends
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Distribution · 47 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“The staff at this care home are truly exceptional—always attentive, compassionate, and respectful. They create a warm and welcoming atmosphere that makes residents feel valued and cared for.”
“This has to be one of the dirtiest and safest long term care facilities in Colorado. I would not put my dog there. People with Dementia and Alzheimer’s stuck up on the 4th floor of a decrepit building in Denver.”
“my wife used to be a patient there. she said it was the worst place ever. staff were disrespectful it was dirty. the staff let there patients sit in there dirty depends.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 15 measures
11
measures
2
measures
2
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed a complaint that triggered an investigation revealing an abuse/neglect deficiency in March 2025, which was corrected. The facility has recurring problems with fire safety systems, medication management, and nutrition/food safety issues that persist across multiple surveys from 2022 to 2025. While all deficiencies have correction dates, the pattern of repeated fire safety violations is concerning.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies
Have an externally vented heating system.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide large enough exits.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Report COVID19 data to residents and families.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Federal Penalties
Fine
Mar 25, 2025
$8,278
Source: CO Dept. of Public Health & Environment
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
A survey prompted by complaint #CO39711 was completed on 3/24/25 to 3/25/25. One deficiency was cited. Based on observations, record review and interviews, the facility failed to ensure two (#1 and #2) of nine residents reviewed for abuse out of 10 sample residents were kept free from physical abuse.Resident #1 admitted to the facility on 11/6/24 with diagnoses of hemiplegia (paralysis affecting one side of the body) affecting the right dominant side, aphasia (a partial loss of language skills due to brain damage) and nicotine dependence. According to Resident #1' s care plan, he had a history of reaching out and grabbing others. Resident #2 was admitted to the facility on 10/26/23 with a diagnosis of schizoaffective disorder bipolar type (mental health condition with symptoms of hallucinations and delusions and mood disorder), attention-deficit hyperactivity disorder (ADHD) and cognitive communication deficit.On 2/17/25 Resident #1 and Resident #2 were standing in line waiting to go outside for their smoking break. The residents were standing in a line close to one another. Resident #1 kicked Resident #2 and then, as a result, Resident #2 punched Resident #1 in the face. Both of the residents fell to the ground. Resident #1 sustained a laceration to his face which required him to be sent to the hospital for stitches. Findings include:I. Facility policy and procedureThe Abuse policy, dated 2/29/24, was provided by the nursing home administrator (NHA) on 3/25/25 at 5:57 p.m. It read in pertinent part, "The facility does not condone resident abuse and shall take every precaution possible to prevent resident abuse by anyone, including staff members, other residents, volunteers, and staff of other agencies serving the resident, family members, legal guardians, resident representative, sponsors, friends, or any other individuals."Residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. "Providing a safe environment for the resident is one of the most basic and essential duties of our facility. Physical abuse is defined as abuse that results in bodily harm with intent. It includes hitting, slapping, pinchi..
A complaint survey, prompted by #CO39475, Incident #36989, Incident #37030, Incident #37715, Incident #38401, Incident #38608 and Incident #39409 was conducted on 3/24/25 to 3/25/25. One deficiency was cited. Based on observations, record review and interviews, the facility failed to ensure two (#1 and #2) of nine residents reviewed for abuse out of 10 sample residents were kept free from physical abuse.Resident #1 admitted to the facility on 11/6/24 with diagnoses of hemiplegia (paralysis affecting one side of the body) affecting the right dominant side, aphasia (a partial loss of language skills due to brain damage) and nicotine dependence. According to Resident #1' s care plan, he had a history of reaching out and grabbing others. Resident #2 was admitted to the facility on 10/26/23 with a diagnosis of schizoaffective disorder bipolar type (mental health condition with symptoms of hallucinations and delusions and mood disorder), attention-deficit hyperactivity disorder (ADHD) and cognitive communication deficit.On 2/17/25 Resident #1 and Resident #2 were standing in line waiting to go outside for their smoking break. The residents were standing in a line close to one another. Resident #1 kicked Resident #2 and then, as a result, Resident #2 punched Resident #1 in the face. Both of the residents fell to the ground. Resident #1 sustained a laceration to his face which required him to be sent to the hospital for stitches. Findings include:I. Facility policy and procedureThe Abuse policy, dated 2/29/24, was provided by the nursing home administrator (NHA) on 3/25/25 at 5:57 p.m. It read in pertinent part, "The facility does not condone resident abuse and shall take every precaution possible to prevent resident abuse by anyone, including staff members, other residents, volunteers, and staff of other agencies serving the resident, family members, legal guardians, resident representative, sponsors, friends, or any other individuals."Residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. "Providing a safe environment for the resident is one of the most basic and essential duties of our facility. Physical abuse is defined as abuse that results in bodily harm with intent. It includes hitting, slapping, pinchi..
No deficiencies are reported in this inspection record.
Uptown Care Center
for profit
Owners
Undisclosed
Ownership Data Not Available · Organization
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