Briarwood Health Care Center
Strong Medicare quality ratings; families often praise warm, attentive nursing and care staff. Still worth an in-person visit.
based on 166 Google reviews

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What this means for your family
Briarwood has a dedicated core of staff that many families find compassionate, but there is a clear pattern of inconsistency in care quality. Before committing, we strongly advise you to visit during off-hours and weekends to observe staffing levels and response times, as communication and oversight appear to be the facility's most significant weaknesses.
Google Reviews
Google Reviews
166 reviews on Google“Briarwood Health Care Center receives highly polarized feedback, with many families praising the warm, attentive staff and effective rehabilitation programs. However, a significant number of reviewers report serious concerns regarding communication, neglect, and unprofessional behavior from specific staff members. Families should be aware that while many have had positive experiences, there are recurring reports of poor oversight and inconsistent care quality.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and care staff
- Effective rehabilitation and therapy programs
- Clean and well-maintained facility environment
- Helpful and communicative admissions team
Concerns
- Poor communication and difficulty reaching staff (mentioned by 5 reviewers)
- Neglect or lack of basic care (hygiene, therapy, medication) (mentioned by 6 reviewers)
- Unprofessional or rude staff behavior (mentioned by 5 reviewers)
- Discrepancy between facility appearance and online photos (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 118 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily communication with residents' loved ones?
- 2Given the recent health inspection findings, what specific steps is the facility taking to enhance oversight in areas like medication management and daily hygiene care?
- 3Since the facility is quite large with 201 residents, what systems are in place to ensure that each resident receives consistent, personalized attention from their nursing team?
- 4I've read great things about your rehabilitation programs; how do you integrate those therapy goals into the resident's daily routine and activities?
- 5How do you handle urgent medical needs or changes in a resident's condition after regular business hours to ensure families are kept fully informed?
- 6Can you walk me through how you foster a professional and supportive culture among your staff to ensure every interaction with residents remains warm and respectful?
Personalized based on this facility's data
Key Review Excerpts
“Briarwood does not have state of the art facilities, but they keep clients clean and extremely well cared for. My mother fell in love with the staff who cared for her and that made all the difference.”
“Not only did she never receive any therapy they put her in a room and provided nothing but meals. Within 48 hrs. of admittance was informed an ambulance had been called because she had again fallen and hit her head requiring another 5 stitches.”
“The facility layout plays a big role in this. You are not plagued by long hallways. The pod format creates a more intimate environment and residents are easy to hear and reach.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Briarwood has a concerning pattern of recurring deficiencies across fire safety, medication management, and daily care services, with one family complaint about medication errors. The facility shows persistent problems with fire safety systems and smoke barriers appearing in multiple surveys from 2022-2024. While all issues have correction dates, the repeated nature of fire safety violations and ongoing care deficiencies suggests systemic challenges that families should carefully evaluate.
Jul 16, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Oct 3, 2024Routine6
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
May 9, 2023Routine22
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Mar 15, 2022Routine16
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
Jul 16, 2025
$9,110
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Jul 16, 2025Complaint
A survey, prompted by #CO1936676, #CO1936677 and #CO1936678 was conducted 7/15/25 to 7/16/25. One deficiency was cited. Based on record review and interviews, the facility failed to ensure one (#5) of 12 residents reviewed for medication management were free from significant medication errors out of 12 sample residents. Resident #5 was admitted to the facility on 12/10/21 with diagnoses of hemiplegia and hemiparesis (weakness and paralysis on one side of the body) following cerebrovascular disease (a condition that affects the blood vessels in the brain) and epilepsy (seizure disorder).On 6/7/25 the facility received a delivery from the pharmacy. Licensed practical nurse (LPN) #1 signed for the delivery and did not open the box to check the contents. LPN #1 placed the box in the medication room. When LPN #1 went to administer Resident #5’s Dilantin medication (a medication used to prevent seizures) on 6/20/25 and 6/21/25, she was unable to locate the medication. This resulted in Resident #5 missing three consecutive doses of Dilantin. On 6/21/25 Resident #5 was transferred to the hospital for a possible seizure. The resident was monitored with a continuous electroencephalography (cEEG) (monitors brain activity), which showed focal status epilepticus (a prolonged seizure) as well as secondary generalized seizures. The resident was treated in the hospital with anticonvulsants intravenously (IV). Specifically, the facility failed to ensure Resident #5 was given her antiseizure medication as ordered. Findings include:Record review and interviews confirmed the facility corrected the deficient practice prior to the onsite investigation on 7/15/25 to 7/16/25, resulting in the deficiency being cited as past noncompliance with a correction date of 6/27/25. I. Medication error on 6/20/25 and 6/21/25On 6/7/25 LPN #1 received and signed for a delivery from the pharmacy. She did not open the box and inventory the contents. She placed the delivered box in the medication room. On 6/20/25 at 6:55 p.m. LPN #1 documented she was unable to administer Dilantin 150 milligrams (mg) due to not having the medication. On 6/21/25 at 8:21 a.m. LPN #1 document..
Mar 10, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Dec 4, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Nov 6, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Oct 30, 2024Routine
Based on documentation review and staff interview, it was determined that the facility failed to maintain smoke dampers in accordance with Life Safety Code Section NFPA 105. This was evidenced by the following:1. The most recent fire damper inspection report from 4/26/2023 stated there were two fire dampers that failed inspection/testing.NFPA 105, 6.5.1 Smoke dampers for dedicated and non-dedicated smoke control systems shall be inspected and tested in accordance with NFPA 92A, Standard for Smoke-Control Systems Utilizing Barriers and Pressure Differences.6.5.2* Each damper shall be tested and inspected one year after installation. The test and inspection frequency shall then be every 4 years, except in hospitals, where the frequency shallbe every 6 years.6.5.3 Care shall be exercised that all tests are completed in a safe manner wearing the appropriate personal protective equipment.6.5.4 Full unobstructed access to the damper shall be verified and corrected as required.This deficiency has the potential to affect occupants, who might include residents, staff, and visitors within the entire facility. Deficient items were discussed with the administrator and maintenance director at the exit conference. Based on observation during the course of the survey it was determined the facility failed to maintain a hazardous area in accordance with NFPA 99. This was evidenced by the following:1. CO2 cylinders are not properly secured (next to the soda machine in the basement).NFPA 99, Section 11.6.2.3 Cylinders shall be protected from damage by means of the following specific procedures:Freestanding cylinders shall be properly chained or supported in a proper cylinder stand or cart.This deficiency can potentially affect occupants, including staff and visitors within the basement smoke compartment. Deficient items were identified during the survey and discussed with the Administrator at the exit conference. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).The initial comments (ID Prefix Tag K-000) are informational only and are a representation of the facility' s general characteristics.The facility consists of two (2), four story (4) Type 1 (222) structures licensed for two hundred one (201) beds, and the facility reports a census of sixty eight (68) at the time of the survey. Building A-1 (West Building) and building A-2 (East building) are both protected by a complete NFPA 13 fire sprinkler system. Each building contains their own sprinkler and fire alarm system and they are not interconnected. The two buildings are connected with a bridge on the third level and a tunnel on the basement level. The bridge and tunnel are separated with 2 hour fire rated construction and opening protectives on both sides of the East and West buildings.The facility was surveyed on October 30, 2024 for compliance to fire safety requirements using the National Fire Protection Association (NFPA) 2012 Life Safety Code, Chapter 19, Existing Facilities. The facility will meet these requirements when the following deficiencies are corrected.The deficiencies were discussed with the Maintenance Director during the walk-through inspection of the building and the survey concluded with a discussion of the deficiencies with the facility Maintenanc..
Oct 3, 2024Routine
A Recertification Emergency Preparedness Survey was conducted by Healthcare Management Solutions, LLC on behalf of the Colorado Department of Public Health and Environment (CDPHE) on 09/30/24 through 10/03/24. There were no deficiencies cited. A Recertification survey was conducted by Healthcare Management Solutions, LLC on behalf of the Colorado Department of Public Health and Environment (CDPHE). Four deficiencies were cited. Based on observation, interview, record review, and facility policy review, the facility failed to ensure four residents (Resident (R) 2, R6, R30, and R41) out of a total sample of 20 residents reviewed for respiratory services received appropriate care of their oxygen tubing. This created the potential for infection.Findings include:Review of the facility policy titled "Oxygen Administration (Safety, Storage, and Maintenance)", issued 12/03/18 and revised 02/27/24 and under the sub section titled "Infection Control" indicated " ...Change oxygen supplies weekly and when visibly soiled. Equipment should be labeled with patient name and dated when set-up or changed out ..."1. Review of.. Based on observation, record review, interview, and review of facility policy, the facility failed to ensure two residents (Resident (R)51 and R72) out two residents observed with catheter bags out of 20 sampled residents reviewed had dignity bags for their use of a foley catheter. This failure had the potential to cause embarrassment and loss of dignity to the two residents.Findings include:Review of the facility' s policy, provided by the facility, titled "Dignity" with an issued date of 05/06/19 and reviewed on 09/25/23 revealed "Each resident has the right to be treated with dignity and respect. "The procedure was to "promote resident independence and dignity while dining" a.. Based on observation, record review, interview, and review of facility policy, the facility failed to ensure one resident (Resident (R)51) observed out of 20 sampled residents had their call light within reach. This failure had the potential to cause R51 needs to not be met .Findings include:Review of the facility' s policy, provided by the facility, titled "Keeping a Resident Room in Order," issued :08/09/2019 and reviewed 06/02/24 revealed "The resident has a right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and support for daily living safely, call lights must be within easy reach of the resident in bed and out of bed."Review of R51' s "Face S.. Based on record review, interview, and review of facility policy, the facility failed to ensure weights were documented for one (Resident (R) 31) of two residents reviewed for dialysis out of a sample of 20 residents. This had the potential for the resident to have unmet care needs. Findings include:Review of the facility policy titled "Hemodialysis Offsite Policy" effective 04/24/19 and last reviewed 09/06/24 indicated that under the "Procedure" section revealed, "the facility should weigh the resident." Under the "Day of Dialysis" section indicated, "the facility should observe the vascular access site prior to dialysis and initiate the "Pre/Post Dialysis Communication Form" to be sent to the dialysi..
Aug 24, 2023Follow-upCleanReport
No deficiencies found during this inspection.
Jun 27, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Briarwood Health Care Center
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 54 of 194
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
166 reviews from families & visitors
Official Website
Visit briarwoodhealthcarecenter.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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