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Nursing HomeMedicaid

Midtown Center for Health and Rehabilitation

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

141 N Mclean Blvd, Midtown · Memphis, TN 38104180 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 240 Google reviews

5
4
3
2
1
Midtown Center for Health and Rehabilitation Nursing Home in Memphis, TN — Street View
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What this means for your family

While the facility has undergone recent renovations and has a dedicated therapy team, the recurring reports of theft and neglectful care are significant red flags. If you choose this facility, ensure you visit frequently, label all personal items clearly, and maintain direct contact with the administration rather than relying solely on floor staff.

Google Reviews

Google Reviews

240 reviews on Google
Midtown Center for Health and Rehabilitation receives highly polarized reviews, with many recent visitors praising building renovations, cleanliness, and specific staff members. However, a significant number of families report serious concerns regarding neglect, theft of personal belongings, poor communication, and inconsistent quality of care, particularly during night shifts.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean6.0Activities8.0Meds3.0MemoryN/AComms3.0ValueN/A

Strengths

  • Recent facility renovations and clean environment
  • Attentive and compassionate nursing/therapy staff
  • Proactive administrative leadership
  • Engaging activities and resident outings

Concerns

  • Theft or loss of personal belongings and clothing (mentioned by 6 reviewers)
  • Neglect, poor hygiene, or failure to change residents (mentioned by 9 reviewers)
  • Poor communication and difficulty reaching staff/admissions (mentioned by 7 reviewers)
  • Unprofessional or rude behavior from night shift staff (mentioned by 5 reviewers)
  • Inadequate meal quality or failure to follow dietary restrictions (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2343.02020(2)4.72021(36)4.22022(62)4.02023(24)4.12024(47)4.12025(23)2.72026(11)

Distribution · 205 analyzed

5
146
4
14
3
6
2
6
1
33
14 reviews posted between Oct 10, 2024Oct 11, 2024 · 12 were 5-star

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the recent facility renovations, what specific steps are being taken to ensure that residents' personal belongings and clothing are tracked and kept secure?
  • 2With the current staffing levels, how does your team ensure consistent, timely assistance with hygiene and daily care needs for every resident?
  • 3Could you walk me through the typical communication process for families, especially if we have questions regarding changes in a loved one's care or medication management?
  • 4I understand you have an active social calendar; how do you ensure that residents with specific dietary restrictions or preferences are consistently accommodated during meal times?
  • 5How do you monitor the quality of care and staff interactions during the night shift to ensure that all residents feel comfortable and supported around the clock?
  • 6What is your protocol for handling medical emergencies, and how quickly can we expect to be notified if there is a change in a resident's health status?

Personalized based on this facility's data


Key Review Excerpts

My uncle has been at this facility for over a year and we have had nothing but problems. He went in walking and talking and now he is bed bound. The staff consistently lose his items.

Long-term resident's family · 2024☆☆☆☆

The therapy department was very attentive to her needs. Wyvette and Melanie were her favorite therapists. Shouts out to the nursing staff and Dr. Watson for getting her blood pressure regulated.

Rehab patient's family · 2022★★★★★

I’ve seen nothing but friendliness from the staff during my visits to see my friend. There’s a mixture of attention and letting someone build their agency and autonomy, as needed.

Visitor · 2022★★★★
Source: 240 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
65%
Registered nurses for medical care
Total Nursing
3.75hrs
91%
All nurses + aides combined
Staff Turnover
62%
Lower is better (< 30% = good)
RN Turnover
68%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.6%
Better than Avg
Here
4.6%
US
19.5%
TN
31.9%
Shelby
23.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TN
12.9%
Shelby
13.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility95.5%
Better than Avg
Here
95.5%
US
93.4%
TN
89.5%
Shelby
85.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
15.4%
TN
16.9%
Shelby
14.1%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility9.4%
Worse than Avg
Here
9.4%
US
4.9%
TN
5.2%
Shelby
6.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility91.6%
Mixed vs Avgs
Here
91.6%
US
95.5%
TN
94.5%
Shelby
91.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility60.6%
Worse than Avg
Here
60.6%
US
79.7%
TN
79.8%
Shelby
68.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility72.9%
Mixed vs Avgs
Here
72.9%
US
81.8%
TN
79.4%
Shelby
71.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.8%
Worse than Avg
Here
1.8%
US
1.6%
TN
1.6%
Shelby
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
2penalties
Near state avg (5.9)
6 complaint-triggered
$188,379 in fines

Midtown Center has concerning issues with families filing complaints that triggered inspections, including problems with pressure ulcer care, abuse reporting, and physical restraints. The facility repeatedly struggles with basic care quality, fire safety systems, and infection control across multiple surveys. While all deficiencies show correction dates, the pattern of recurring problems in care quality and safety systems suggests ongoing operational challenges that families should carefully consider.

Sep 4, 2025Routine
7
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

Mar 20, 2025Routine
5
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0929Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Sep 5, 2024Complaint
4
0686Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Sep 5, 2024Routine
21
0677Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

May 16, 2023Complaint
2
0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Federal Penalties

Fine

Sep 5, 2024

$188,379

Payment Denial

Sep 5, 2024

16-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Midtown Center for Health and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Simcha Hyman & Naftali Zanziper

Chain Size

90 facilities nationwide

Chain avg rating: 2.3/5 · Rank 51 of 94

Ownership & Management

Owners

Clearview Tn Snf Holdco LLC

Owner · Organization

100%

Sweet Home Management LLC

Owner (parent company) · Organization

5%

Key personnel

Landon, ChristineW-2 Managing EmployeeVujanovic, MickOfficer / DirectorClearview Healthcare Management Tn LLCManagerVujanovic, MickManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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