Allen Morgan Health and Rehabilitation Center
Strong Medicare quality ratings; families often praise pleasant, clean facility environment. Still worth an in-person visit.
based on 12 Google reviews
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What this means for your family
While the facility is physically well-maintained and leadership is reported to be responsive to direct communication, there are recurring, serious concerns regarding staff attentiveness and hygiene. If you choose this facility, we strongly advise having a family member present during weekends and performing regular, unannounced room checks to ensure basic care standards are met.
Google Reviews
Google Reviews
12 reviews on Google“Allen Morgan Health and Rehabilitation Center receives highly polarized feedback, with some visitors praising the facility's appearance and leadership, while others report significant concerns regarding basic hygiene and staff attentiveness. Families frequently mention a stark contrast between weekday and weekend care, with reports of neglected residents and staff prioritizing personal phone use over patient needs.”
Quality Themes
Tap a score for detailsStrengths
- Pleasant, clean facility environment
- Responsive leadership when communicated with directly
- Effective physical therapy and rehabilitation services
Concerns
- Staff distracted by cell phones and personal tasks (mentioned by 3 reviewers)
- Poor hygiene and lack of basic room cleanliness (mentioned by 2 reviewers)
- Inconsistent care quality between weekdays and weekends (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols do you have in place to ensure residents receive consistent, attentive care throughout both weekdays and weekends?
- 2I noticed some feedback regarding staff focus; what is your policy on the use of personal devices while on the floor, and how do you ensure staff remain fully engaged with residents?
- 3Could you walk me through your daily housekeeping schedule and how you maintain room cleanliness and hygiene standards for all residents?
- 4Since rehabilitation is a noted strength here, how do you integrate those therapy goals into the resident's daily routine and social activities?
- 5What steps are being taken to improve the dining experience and ensure that meal times are both nutritious and enjoyable for residents?
- 6In the event of a medical emergency, what is your facility's protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“I walked in their room one day and there were 5 dirty towels in the shower stall from the night before as well as feces that hadn't been cleaned.”
“Visiting my friend’s mom, I noticed CNAs shopping online and on their phones while my mom‘s friend was unable to even reach the food on her tray.”
“The leadership loves their patients and wants to do the right thing. If you communicate your needs to them, they try to address them.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a recurring pattern of fire safety and electrical system violations across all three surveys, with issues around sprinkler maintenance, fire drills, and electrical cord usage appearing multiple times. Food safety and infection control problems have also been cited. While all deficiencies show correction dates, the repeated fire safety violations suggest ongoing maintenance challenges that families should discuss during visits.
Feb 11, 2026Routine2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jul 14, 2021Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 6, 2019Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
Allen Morgan Health and Rehabilitation Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit trezevantmanor.org
Medicare data downloads
Original nursing home datasets
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