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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 136 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 43% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Emerald Care Center Midwest presents a highly polarized experience for families, with many reviewers praising the rehabilitation therapy team while others report severe neglect and communication failures. While some families describe a warm, family-like environment, numerous reports of poor hygiene, unaddressed medical needs, and inconsistent staffing levels raise significant concerns about the quality of care. Families should be aware that experiences appear to vary drastically depending on the specific shift and individual staff members involved.
Quality Themes
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Concerns
Rating Trends
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Distribution · 145 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“My husband had a traumatic brain injury and when looking for a skilled nursing facility I toured this one, I was impressed with the staff there. It is outdated looking on the outside but the faculty are caring and kind and take good care of the patients there.”
“My dad moved into Emerald Care Center in January 2022. I am impressed with the staff - from the director, patient advocate, maintenance, PT/OT, and especially the nurses and aides. They are kind and responsive. They talk to my Dad like he's an adult, not a child.”
“My mom was just moved from this nightmare. I would not recommend this place for anyone. The care is awful!!! Some of the aides are very rude and no compassion at all. My mom left with bruises all over her arms and not doing any better than she was when she came in.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Emerald Care Center Midwest shows concerning patterns with 50 deficiencies across 12 surveys, including 18 complaint-triggered issues where families filed reports. The most recurring problems involve medication management, fire safety systems, and basic care services. While the facility corrects identified issues, the high volume of complaints and repeat deficiencies in critical areas like medication errors and safety suggest ongoing operational challenges that merit careful consideration.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Federal Penalties
Fine
Apr 19, 2024
$4,017
Emerald Care Center Midwest
for profit
Emerald Healthcare
14 facilities nationwide
Chain avg rating: 1.5/5 · Rank 4 of 14
Owners
Chickiestrong Midwest City LLC
Owner · Organization
Chafetz, Yisroel
Owner
Gamzeh, David
Owner
Glatzer, Akiva
Owner
Walden, Jacob
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
136 reviews from families & visitors
Official Website
Visit emeraldmidwest.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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