Mesa Verde Residential Care Center
Limited public data on Mesa Verde Residential Care Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 65 Google reviews
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What this means for your family
This facility offers excellent physical therapy and high-quality dining, which can greatly aid in recovery. However, families must closely monitor CNA responsiveness and ensure that communication regarding medication and hygiene needs is being met, as staffing inconsistencies have been noted.
Google Reviews
Google Reviews
65 reviews on Google“Families often praise the facility for its clean environment and the compassionate, professional nature of the nursing and physical therapy teams. However, there are serious, recurring allegations regarding slow CNA response times, inadequate training for support staff, and instances of poor communication regarding medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Excellent physical therapy and rehabilitation services
- Clean and well-maintained facility environment
- High-quality dietary services and food variety
Concerns
- Slow CNA response times for patient needs (mentioned by 3 reviewers)
- Inconsistent training for CNAs (mentioned by 2 reviewers)
- Issues with communication and staff professionalism (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 115 analyzed
How They Respond to Reviews
The owner uses repetitive, templated responses that fail to acknowledge specific details or staff members mentioned in the reviews. The responses rely on standardized phrases about providing quality care and thanking the reviewer.
Questions for Your Tour
- 1With such a small community of 12 residents, how do you ensure that every person's specific daily needs and call bells are attended to promptly throughout the night?
- 2We've heard wonderful things about your nursing staff's compassion; what specific training programs do you provide to your CNAs to ensure consistent, high-quality care?
- 3Since your dietary services are highly rated, could you tell us more about how much variety is in the weekly menu and how you accommodate specific dietary restrictions?
- 4What kind of daily activities or social events do you have planned to help residents stay engaged and connected with one another?
- 5How do you manage communication between the care team and family members to ensure we are always updated on our loved one's well-being?
- 6In the event of a medical emergency or a sudden change in health, what is the specific protocol for notifying the family and coordinating with outside doctors?
Personalized based on this facility's data
Key Review Excerpts
“The first thing I noticed was the cleanliness of the facility, along with the helpful, smiling staff who appear to love their job.”
“This has been the best food in a facility as I'm mandated to be in one from the health dept because of my condition. Kelly the Director of Dietary has brought me a strawberry, blueberry, banana smoothie daily.”
“Would receive complaints from majority of the patients and family members about their loved ones waiting hours to even get changed, waiting long wait times for CNAs to even attend them in their rooms.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 6, 2025InspectionClean
The facility underwent a required one-year annual inspection. The report notes that the Assisted Living (AL) portion of the facility is non-operational, and the Skilled Nursing Facility (SNF) side was inspected. No deficiencies were cited during this review.
Jul 10, 2024InspectionClean
The inspection was conducted as a required one-year annual inspection for the facility. The inspector noted that the facility is currently non-operational, and the annual fees are past due. The facility was observed to be used for storage purposes, and the administrator was receptive to a follow-up meeting regarding the facility's future plans.
Apr 28, 2023ComplaintClean
This report details a complaint investigation conducted on behalf of the facility. The allegation that the facility lacks care and supervision was investigated and subsequently deemed UNFOUNDED by the Licensing Program Analyst. No deficiencies were cited in this report.
Jul 5, 2022InspectionClean
The inspection was an unannounced required annual review focusing on Infection Control. While the facility has implemented several safety measures, deficiencies were noted regarding the availability of the First Aid Kit, maintaining proper hot water temperatures in restrooms, and the need to report readiness to accept new residents. An Advisory Note was issued, requiring follow-up on these items.
Aug 24, 2021InspectionClean
The facility underwent a Required Annual - 1 Year unannounced visit. The Licensing Program Analyst noted that no deficiencies were observed during the visit regarding Title 22 guidelines. The administrator was reminded of the importance of COVID-19 compliance and adherence to Title 22 guidelines before accepting new residents.
Ownership & Operations
Who Operates This Facility
Mesa Verde Convalescent Hospital, INC.
LAWRENCE TALEBI
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit mesaverdehealthcare.com
Medicare data downloads
Original nursing home datasets
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