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Nursing HomeMedicaid

Mesa Verde Post Acute Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

661 Center Street, Westside Costa Mesa · Costa Mesa, CA 9262780 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 65 Google reviews

5
4
3
2
1
Mesa Verde Post Acute Care Center Nursing Home in Costa Mesa, CA — Street View
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What this means for your family

This facility is an excellent choice for rehabilitation and dementia care, with standout physical therapy and dietary services. However, families should closely monitor response times for basic care needs, as multiple reviewers have noted delays in CNA assistance during busy periods.

Google Reviews

Google Reviews

65 reviews on Google
Families considering Mesa Verde Post Acute Care Center will find a facility with highly praised physical therapy and a compassionate nursing team, particularly for dementia and rehab needs. However, there are significant, recurring reports of slow response times from CNAs and concerns regarding staff professionalism and communication during shift changes.

Quality Themes

Tap a score for details
Food9.0Staff6.0Clean7.0Activities2.0Meds8.0Memory9.0Comms3.0ValueN/A

Strengths

  • Excellent physical therapy and rehabilitation
  • Compassionate dementia care
  • Clean and well-maintained environment
  • Friendly and professional nursing staff
  • High-quality dietary services and nutrition

Concerns

  • Slow response times from CNAs/nursing staff (mentioned by 4 reviewers)
  • Inconsistent staff professionalism and communication (mentioned by 3 reviewers)
  • Issues with facility maintenance and equipment (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(4)'21(5)'23(9)'25(49)'26(10)

Distribution · 90 analyzed

5
63
4
4
3
2
2
0
1
21

How They Respond to Reviews

0%response rate
Generic

The owner uses standardized, template-based responses that fail to acknowledge specific details or staff members mentioned in the reviews. The responses focus on general gratitude rather than engaging with the reviewer's unique content.

Questions for Your Tour

  • 1We've heard wonderful things about your physical therapy and rehab programs; could you tell us more about how that process works for new residents?
  • 2What specific steps are in place to ensure that nursing staff can respond quickly to call lights, especially during busy night shifts?
  • 3How do you ensure consistent and clear communication between the nursing team and family members regarding daily care updates?
  • 4Could you describe the variety of social activities and events planned each week to keep residents engaged and connected?
  • 5What is your protocol for handling medical emergencies or sudden changes in a resident's condition after regular business hours?
  • 6We noticed your team is very attentive to nutrition; how do you work with residents to accommodate specific dietary needs or preferences?

Personalized based on this facility's data


Key Review Excerpts

Mesa Verde Post Acute is a trusted partner in caring for people living with dementia. Their team is compassionate, responsive, and truly understands the needs of this population.

Memory care family member · 2026★★★★★

This has been the best food in a facility... Kelly the Director of Dietary has brought me a strawberry, blueberry, banana smoothie daily. Something as simple as a cold beverage of goodness has lifted my spirits.

Long-term resident · 2025★★★★★

The staff is amazing and very attentive to your needs. The administration including Angelo the director are very attentive to the needs of the patient. The medical staff is very consistent in administering medications.

Rehab patient · 2025★★★★★
Source: 65 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.13hrs
18%
Registered nurses for medical care
Total Nursing
1.40hrs
34%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

16

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.7%
Better than Avg
Here
2.7%
US
19.4%
CA
10.7%
Orange
10.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
14.4%
CA
10.4%
Orange
9.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
15.3%
CA
10.5%
Orange
9.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.4%
Better than Avg
Here
4.4%
US
12.1%
CA
7.0%
Orange
6.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
15.4%
CA
11.6%
Orange
8.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Orange
98.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
79.7%
CA
93.2%
Orange
94.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Orange
95.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Orange
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

21deficiencies
1penalties
Above state avg (15.4)
8 complaint-triggered
$4,558 in fines

Mesa Verde Post Acute Care Center has concerning patterns with 82 federal deficiencies across 9 surveys, including 8 complaint-triggered violations where families filed reports with regulators. The facility shows persistent issues with medication management, nutrition and dietary services, and quality of care that recur across multiple surveys from 2022 through 2025. While all violations show correction dates, the recurring nature across years suggests ongoing operational challenges families should carefully consider.

Sep 22, 2025Routine
21
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0578Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0582Minimal · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0677Minimal · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0838Minimal · PatternCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 29, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jul 16, 2025Complaint
1
0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

May 1, 2025Complaint
1
0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Feb 19, 2025Complaint
2
0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0624Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Prepare residents for a safe transfer or discharge from the nursing home.

Nov 27, 2024Complaint
2
0552Minimal · PatternCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Jan 22, 2024

$4,558

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mesa Verde Post Acute Care Center

Organization Type

for profit

Ownership & Management

Owners

Mvhc Capital, LLC

Owner · Organization

100%

Rechnitz, Shlomo

Owner (parent company)

97%

Key personnel

Rechnitz, ShlomoOfficer / DirectorRockport Administrative Services, LLCManagerKwon, DanielManagerMunoz, AngeloManagerRechnitz, ShlomoManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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