Merrill Gardens at Campbell

This report details a complaint investigation conducted following an unannounced visit. Three deficiencies were cited based on allegations: failure to ensure regular observation, failure to provide an eviction letter, and failure to allow 1:1 private care. However, the investigation ultimately found all allegations to be unsubstantiated.

This was a Plan of Corrections follow-up visit conducted by the LPA. The LPA toured random resident rooms and did not observe any immediate hazards or deficiencies. A Letter of Deficiency Citations Cleared was provided, and no deficiencies were cited during this visit.

The inspection was an unannounced annual review conducted by the LPA. The facility was generally compliant, with positive observations regarding fire safety and resident room readiness. However, one critical deficiency was cited concerning the improper storage of cleaning chemicals in a resident's room, posing an immediate risk.

The inspection was a case management follow-up to deficiencies cited on 10/28/2024. The analyst noted that deficiencies cited on the previous date were cleared during this visit. No new deficiencies were cited during today's visit.

The unannounced annual inspection identified two critical deficiencies. First, the facility was cited for not maintaining staff coverage with current CPR/First Aid certification, which presents an immediate safety risk. Second, two residents with neurocognitive disorders (R2 and R3) lacked updated physician's reports, also constituting an immediate risk to resident care.

This report details a complaint investigation regarding allegations of staff pinching and slapping a resident. The investigation found no evidence to support the allegations, resulting in an unsubstantiated finding. No citations were issued during this visit.

The facility underwent an unannounced Case Management - Incident visit to follow up on an alleged incident involving staff S1 and resident R1. The Licensing Program Analyst conducted a wellness check and reviewed records. No deficiencies were cited at this time as per California Code of Regulations Title 22.

The facility underwent an unannounced case management visit following an incident report regarding a resident elopement. The report details that the resident was successfully redirected back to the assisted living unit and that the facility has implemented several corrective actions, including staff training and increased staffing. No deficiencies were cited during this visit.