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Nursing HomeMedicaid

Camden Postacute Care, INC

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1331 Camden Avenue, Campbell, CA 9500860 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 32 Google reviews

5
4
3
2
1
Camden Postacute Care, INC Nursing Home in Campbell, CA — Street View
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What this means for your family

This facility is an excellent choice if your primary priority is finding a compassionate, skilled nursing and therapy team that treats patients like family. However, you should be prepared for a dated physical environment and should verify that the facility's current maintenance standards meet your expectations.

Google Reviews

Google Reviews

32 reviews on Google
Families can rely on a highly compassionate and professional nursing and therapy team that is frequently praised for their kindness and proactive care. However, the facility's physical building is described by multiple reviewers as dated, run-down, and in need of significant renovations.

Quality Themes

Tap a score for details
Food1.0Staff9.0Clean3.0ActivitiesN/AMedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective and motivating rehabilitation/therapy team
  • Proactive and helpful social services
  • Strong culture of teamwork among CNAs and nurses

Concerns

  • Facility building is dated and poorly maintained (mentioned by 3 reviewers)
  • Inconsistent communication or difficulty reaching staff by phone (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.02018(4)5.02021(3)4.02022(4)2.82023(4)1.02024(2)5.02025(3)4.72026(14)

Distribution · 34 analyzed

5
24
4
1
3
0
2
0
1
9

How They Respond to Reviews

28%response rate
Generic

The owner relies heavily on repetitive, templated language that uses high-level buzzwords like 'dedication to excellence' and 'commitment to well-being.' While they attempt to personalize by mentioning specific staff or progress, the core structure of the responses remains highly formulaic.

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nursing staff and the energy of the rehab team; how do these teams work together to support a resident's recovery plan?
  • 2What steps are being taken to update the facility's physical environment and ensure all common areas are well-maintained for the residents?
  • 3Could you tell us about the dining experience, specifically how the facility is working to improve meal variety and the quality of food service?
  • 4What is the best way for our family to stay in consistent contact with the nursing team, and how do you ensure we receive timely updates on our loved one's care?
  • 5How does the facility handle medical emergencies or sudden changes in a resident's condition during the overnight hours?
  • 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

I used to work in a facility and each staff member has assigned patients. Here in Camden, they don’t say, he is not my patient, he is assigned to somebody else. They are very helpful and always has a smile in their faces.

Former healthcare worker/Visitor · 2026★★★★★

Upon my arrival, I was not very encouraged by the general overall look of the facility. It is a very dated building with desperate need of renovations in several areas. Faced with all of this, my wife and I were seriously discussing leaving this facility... but then we met the staff and everyth

Rehab patient · 2023★★★★★

The nursing staff was top notch and head nurse Janice was such a blessing to our family. Their Director checked in on us often and made sure we had all that we needed.

Long-term resident's family · 2021★★★★★
Source: 32 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.37hrs
50%
Registered nurses for medical care
Total Nursing
3.84hrs
94%
All nurses + aides combined
Staff Turnover
28%
Lower is better (< 30% = good)
RN Turnover
43%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.2%
Better than Avg
Here
4.2%
US
19.5%
CA
13.7%
Santa clara
9.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility1.6%
Better than Avg
Here
1.6%
US
15.3%
CA
10.5%
Santa clara
11.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
19.4%
CA
10.7%
Santa clara
13.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Santa clara
4.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.3%
Better than Avg
Here
6.3%
US
15.4%
CA
11.6%
Santa clara
10.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Santa clara
99.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
CA
93.2%
Santa clara
97.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Santa clara
97.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility6.7%
Worse than Avg
Here
6.7%
US
1.6%
CA
1.5%
Santa clara
0.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
Above state avg (15.4)
9 complaint-triggered

Camden Postacute Care has recurring problems with fire safety systems, medication management, and resident care planning across multiple surveys from 2021-2025. Families have filed complaints triggering inspections that found issues with resident protection from abuse, discharge planning, and social services. While all deficiencies show correction dates, the persistent pattern of similar problems across years suggests ongoing operational challenges that families should investigate thoroughly before choosing this facility.

May 16, 2025Routine
22
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0912Minimal · Pattern

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

0911Minimal · PatternCorrected

Environmental Deficiencies

Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.

May 16, 2025Complaint
2
0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0835Potential for harm · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

May 9, 2025Complaint
1
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Aug 15, 2024Complaint
1
0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Jul 30, 2024Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

May 14, 2024Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Camden Postacute Care, INC

Organization Type

for profit

Chain Affiliation

Chain Name

Rmg Capital Partners

Chain Size

9 facilities nationwide

Chain avg rating: 2.5/5 · Rank 3 of 8

Ownership & Management

Owners

Rmg Capital Partners, LLC

Owner · Organization

100%

Bansal, Jagan

Owner (parent company)

50%

Bansal, Maneesh

Owner (parent company)

50%

Key personnel

Bansal, JaganOfficer / DirectorBansal, ManeeshOfficer / DirectorReliant Management Group, LLCManagerBansal, ManeeshManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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