Public Google reviewers rate this highly and often mention warm and welcoming staff. Schedule a visit to confirm the fit.
based on 23 Google reviews

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Public Google reviewers rate Mercy Village #2 highly. Reviewers highlight: warm and welcoming staff, clean, well-maintained facilities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Mercy Village #2 is consistently praised for its warm, welcoming staff and engaging social environment, with residents and families frequently describing it as a comfortable home. While the facility receives high marks for cleanliness and activities, potential residents should be aware of limitations regarding the severity of memory care needs they can accommodate.
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Key Review Excerpts
“The staff at Mercy Village create a warm and welcoming atmosphere, making residents and their families feel a part of a loving community.”
“Everyone at Mercy Village in Fort Gratiot have been awesome. Starting with Jan who first introduced us to the building and the protocols to Rich who has bent over backwards trying to make our mom feel as comfortable as possible.”
“We moved my mom into Mercy Village and the staff went out of their way to make her feel comfortable. Her spacious apartment was updated and clean.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A recent special investigation in December 2025 identified concerns regarding staffing levels and the sharing of staff between two different licensed units. Aside from this investigation, recent renewal inspections have shown the facility to be in substantial compliance.
The facility is short staffed and improperly operating as one unit under two licenses; staff from Mercy Village #1 are frequently leaving their assigned unit to assist with medication passing and supervision in Mercy Village #2, occasionally leaving staff in Village #2 working alone.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
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23 reviews from families & visitors
Official Website
Visit trinityhealthseniorcommunities.org
MI LARA — View Official Record
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