Mercy Village #2
Families consistently rate this highly — reviewers highlight warm and welcoming staff. Schedule a visit to confirm the fit.
based on 24 Google reviews
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What this means for your family
Mercy Village is highly regarded for its friendly staff and active community life, making it a great choice for independent or assisted living. However, if your loved one has advanced dementia, be aware that the facility may have strict admission criteria; it is recommended to discuss specific care needs during your initial tour.
Google Reviews
Google Reviews
24 reviews on Google“Mercy Village #2 is consistently praised for its warm, welcoming staff and engaging social environment, with residents and families frequently describing it as a comfortable home. While the facility receives high marks for cleanliness and activities, potential residents should be aware of limitations regarding the severity of memory care needs they can accommodate.”
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming staff
- Clean, well-maintained facilities
- Abundant social activities
- Accommodating and professional management
Concerns
- Strict admission criteria for memory care
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It’s so wonderful to see how clean and well-maintained the facility looks; what is your team's routine for keeping the common areas so tidy?
- 2We’ve heard such lovely things about how warm and welcoming the staff is here—how do you all work together to create that community feeling for the 20 residents?
- 3With so many social activities mentioned by others, could you walk us through what a typical weekly calendar looks like for the residents?
- 4Since we are looking at long-term care, how does the management team handle medical emergencies or changes in care needs during the night?
- 5We want to make sure we understand the full scope of your services; could you explain your specific criteria for residents transitioning into memory care?
- 6The management seems very professional and responsive to the community; how do you typically communicate important updates or changes to the families?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Mercy Village create a warm and welcoming atmosphere, making residents and their families feel a part of a loving community.”
“Everyone at Mercy Village in Fort Gratiot have been awesome. Starting with Jan who first introduced us to the building and the protocols to Rich who has bent over backwards trying to make our mom feel as comfortable as possible.”
“We moved my mom into Mercy Village and the staff went out of their way to make her feel comfortable. Her spacious apartment was updated and clean.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A recent special investigation in December 2025 identified concerns regarding staffing levels and the sharing of staff between two different licensed units. Aside from this investigation, recent renewal inspections have shown the facility to be in substantial compliance.
Dec 11, 2025Complaint
The facility is short staffed and improperly operating as one unit under two licenses; staff from Mercy Village #1 are frequently leaving their assigned unit to assist with medication passing and supervision in Mercy Village #2, occasionally leaving staff in Village #2 working alone.
Mar 26, 2024RoutineCleanReport
No deficiencies found during this inspection.
May 1, 2020OtherCleanReport
No deficiencies found during this inspection.
May 2, 2005OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Trinity Continuing Care Services
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit trinityhealthseniorcommunities.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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