Mercy Village #1
Families consistently rate this highly — reviewers highlight warm, attentive, and professional staff. Schedule a visit to confirm the fit.
based on 24 Google reviews
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What this means for your family
Mercy Village is highly regarded for its welcoming atmosphere and active social calendar, making it a great choice for seniors seeking an engaging community. However, because one reviewer noted that they may decline residents with advanced dementia, we recommend asking the administration specifically about their 'aging in place' policy to ensure the facility can meet your loved one's needs long-term.
Google Reviews
Google Reviews
24 reviews on Google“Mercy Village #1 is consistently praised by families for its warm, accommodating staff and active social environment. Residents and their families appreciate the clean, well-maintained facilities and the variety of engaging activities offered. However, potential residents should be aware that the facility may have strict admission criteria regarding the severity of dementia, which could lead to concerns about long-term stability for those with progressive conditions.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and professional staff
- Clean and well-maintained living spaces
- Abundant social activities and resident engagement
- Accommodating and helpful move-in process
Concerns
- Strict admission criteria or potential for discharge if dementia progresses
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed how active the social calendar is here; could you walk us through a typical day of activities for a resident at Mercy Village #1?
- 2We really appreciate how responsive the team is to feedback online; how do you typically communicate with families regarding their loved one's daily well-being?
- 3Given your intimate size of 20 residents, how do you handle medical emergencies or urgent care needs during the night or on weekends?
- 4We want to ensure we are planning for the long term; could you explain your policy on resident care needs as they evolve over time?
- 5Since the facility is so well-maintained, what is the process for keeping residents engaged and comfortable as their specific care requirements change?
- 6What is the best way for us to stay involved in our loved one's life here, and how do you encourage family participation in your community events?
Personalized based on this facility's data
Key Review Excerpts
“Everyone at Mercy Village in Fort Gratiot have been awesome. Starting with Jan who first introduced us to the building and the protocols to Rich who has bent over backwards trying to make our mom feel as comfortable as possible.”
“We moved my mom into Mercy Village and the staff went out of their way to make her feel comfortable. Her spacious apartment was updated and clean. There is always something fun going on and she has met many new friends.”
“My aunts found a home at Mercy Village. They moved from another facility and the difference was profound. Rx Home Care took care of my more elder aunt prior to her passing, and during her Hospice Care. The care was wonderful and caring.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had recent investigations regarding staffing levels and staff conduct, though some allegations were not substantiated. Previous renewal inspections identified issues with medical documentation timeliness and food safety, for which the facility submitted approved corrective action plans.
Jan 8, 2026Complaint
Allegation that staff member was sleeping during shift; investigation found staff member was on an authorized break but was observed using a phone while supposed to be working.
Oct 27, 2025Complaint
Allegation of severe understaffing (2 staff for 25 residents) on 08/30/2025 and other days; however, investigation found 18 residents and sufficient staffing levels.
May 17, 2024Routine
Resident admitted May 2023 had a physical exam dated October 2023, failing the requirement for a health care appraisal within 90 days of admission.
One resident file reviewed did not have an annual updated resident care agreement for 2023.
Expired dairy was found located in a resident's refrigerator.
Ownership & Operations
Who Operates This Facility
Trinity Continuing Care Services
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit trinityhealthseniorcommunities.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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