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Public Google reviewers rate this highly and often mention warm, attentive, and professional staff. Schedule a visit to confirm the fit.
based on 23 Google reviews
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Public Google reviewers rate Mercy Village #1 highly. Reviewers highlight: warm, attentive, and professional staff, clean and well-maintained living spaces. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Mercy Village #1 is consistently praised by families for its warm, accommodating staff and active social environment. Residents and their families appreciate the clean, well-maintained facilities and the variety of engaging activities offered. However, potential residents should be aware that the facility may have strict admission criteria regarding the severity of dementia, which could lead to concerns about long-term stability for those with progressive conditions.
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Distribution · 48 analyzed
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Key Review Excerpts
“Everyone at Mercy Village in Fort Gratiot have been awesome. Starting with Jan who first introduced us to the building and the protocols to Rich who has bent over backwards trying to make our mom feel as comfortable as possible.”
“We moved my mom into Mercy Village and the staff went out of their way to make her feel comfortable. Her spacious apartment was updated and clean. There is always something fun going on and she has met many new friends.”
“My aunts found a home at Mercy Village. They moved from another facility and the difference was profound. Rx Home Care took care of my more elder aunt prior to her passing, and during her Hospice Care. The care was wonderful and caring.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had recent investigations regarding staffing levels and staff conduct, though some allegations were not substantiated. Previous renewal inspections identified issues with medical documentation timeliness and food safety, for which the facility submitted approved corrective action plans.
Allegation that staff member was sleeping during shift; investigation found staff member was on an authorized break but was observed using a phone while supposed to be working.
Allegation of severe understaffing (2 staff for 25 residents) on 08/30/2025 and other days; however, investigation found 18 residents and sufficient staffing levels.
Expired dairy was found located in a resident's refrigerator.
Resident admitted May 2023 had a physical exam dated October 2023, failing the requirement for a health care appraisal within 90 days of admission.
One resident file reviewed did not have an annual updated resident care agreement for 2023.
Trinity Continuing Care Services
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Google Reviews
23 reviews from families & visitors
Official Website
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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