Public Google reviewers rate this highly and often mention warm, welcoming, and supportive staff. Schedule a visit to confirm the fit.
based on 51 Google reviews
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Public Google reviewers rate Lakeshore Woods II highly. Reviewers highlight: warm, welcoming, and supportive staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Lakeshore Woods II is frequently praised for its warm, attentive staff and home-like atmosphere, with many families highlighting the facility's ability to make the transition process smooth and supportive. However, some reviewers have raised serious concerns regarding significant, unexpected fee increases, allegations of poor staff treatment, and reports of pest issues.
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Key Review Excerpts
“This facility was very helpful in making the transition for my mother who has dementia as smooth as possible. I’m a truck driver and I’m only home on the weekends. They made sure somebody was available to go over the paperwork on a Saturday to go around my schedule.”
“My dad is receiving the exact care he was recieving from day one. All of a sudden a $1500 custom level of care fee gets added to his monthly bill.”
“The care staff and Med - Tech's care about their residents and get to know them so they can give them the best care they need. They are also friendly to their family members and reach out to them with any concerns and our great listening to the family concerns.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
This facility has a history of regulatory non-compliance, including serious findings during a special investigation regarding improper medication use and mold presence. Other recurring issues involve failures in staff training documentation, fire drill frequency, and maintaining proper water temperatures.
Resident care agreements reviewed were not annually updated.
Staff files reviewed did not contain all required trainings.
Fire drills were not completed at least once a quarter per calendar year during each shift.
The staff file reviewed did not have verification of reference checks.
Allegation: Black mold under all sinks in the building (Established: Yes).
Allegation: Staff using a deceased resident’s Ativan cream on Resident A (Established: Yes).
Water temperature initially tested below 105 degrees; once turned up, water tested above 120 degrees.
Licensee had not signed the written care agreement for a new admit.
Lakeshore Caring CORP.
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MI LARA — View Official Record
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