Lakeshore Woods II
Families consistently rate this highly — reviewers highlight warm, welcoming, and supportive staff. Schedule a visit to confirm the fit.
based on 52 Google reviews
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What this means for your family
Lakeshore Woods II is highly regarded for its compassionate care and supportive environment, particularly for memory care residents. However, families should be aware of potential financial volatility; ensure you thoroughly review the contract regarding 'level of care' fee increases and ask management about their current pest control measures.
Google Reviews
Google Reviews
52 reviews on Google“Lakeshore Woods II is frequently praised for its warm, attentive staff and home-like atmosphere, with many families highlighting the facility's ability to make the transition process smooth and supportive. However, some reviewers have raised serious concerns regarding significant, unexpected fee increases, allegations of poor staff treatment, and reports of pest issues.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming, and supportive staff
- Clean and well-maintained facility
- Effective and empathetic transition assistance
- Engaging activities and amenities
Concerns
- Significant, unexpected monthly fee increases (mentioned by 2 reviewers)
- Allegations of poor treatment of employees and high staff turnover (mentioned by 3 reviewers)
- Pest control issues (fleas) (mentioned by 2 reviewers)
- Staff unprofessionalism and internal conflict (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 135 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With a capacity of 20 residents, how do you foster a close-knit community feel while ensuring staff remain consistent and focused on individual care?
- 2Could you walk us through your process for annual rate adjustments and how you communicate these changes to families to ensure there are no surprises?
- 3We’ve heard great things about your activity program; what are some of the favorite ways residents here spend their afternoons together?
- 4What proactive measures do you have in place for facility maintenance and pest control to ensure the environment stays comfortable for everyone?
- 5How do you support your care team to ensure they feel valued, and how does that positive culture translate into the daily support provided to residents?
- 6In the event of a medical emergency, what is your protocol for coordinating with local healthcare providers and notifying family members?
Personalized based on this facility's data
Key Review Excerpts
“This facility was very helpful in making the transition for my mother who has dementia as smooth as possible. I’m a truck driver and I’m only home on the weekends. They made sure somebody was available to go over the paperwork on a Saturday to go around my schedule.”
“My dad is receiving the exact care he was recieving from day one. All of a sudden a $1500 custom level of care fee gets added to his monthly bill.”
“The care staff and Med - Tech's care about their residents and get to know them so they can give them the best care they need. They are also friendly to their family members and reach out to them with any concerns and our great listening to the family concerns.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
This facility has a history of regulatory non-compliance, including serious findings during a special investigation regarding improper medication use and mold presence. Other recurring issues involve failures in staff training documentation, fire drill frequency, and maintaining proper water temperatures.
Feb 20, 2026Routine
Fire drills were not completed at least once a quarter per calendar year during each shift.
Staff files reviewed did not contain all required trainings.
The staff file reviewed did not have verification of reference checks.
Resident care agreements reviewed were not annually updated.
Jan 28, 2025Complaint
Allegation: Staff using a deceased resident’s Ativan cream on Resident A (Established: Yes).
Allegation: Black mold under all sinks in the building (Established: Yes).
Feb 12, 2024Routine
Licensee had not signed the written care agreement for a new admit.
Water temperature initially tested below 105 degrees; once turned up, water tested above 120 degrees.
Ownership & Operations
Who Operates This Facility
Lakeshore Caring CORP.
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit lakeshorewoodseniors.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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