Assisted Living

Porthaven Manor

Name: Public quality & inspection record for Porthaven Manor
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention well-maintained, clean apartments and grounds. Schedule a visit to confirm the fit.

3900 Aspen Drive, Port Huron, MI 48060|Reported capacity: 102|Licensed & active

Google rating

4.0/5

based on 24 Google reviews

(810) 985-4222 Directions Website

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What this means for your family

Public Google reviewers rate Porthaven Manor highly. Reviewers highlight: well-maintained, clean apartments and grounds, active social calendar and community events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

29 public Google reviews available

Porthaven Manor receives polarized feedback, with many long-term residents praising the community atmosphere, well-maintained grounds, and friendly staff. However, several recent reviews raise serious concerns regarding management behavior, privacy violations, and the quality of food services. Families should carefully weigh the positive social environment against reports of inconsistent care and administrative issues.

Quality Themes

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Strengths

Well-maintained, clean apartments and grounds
Active social calendar and community events
Welcoming and friendly resident community
Responsive maintenance team

Concerns

Staff entering apartments without consent or notice (mentioned by 2 reviewers)
Poor management behavior and verbal unprofessionalism (mentioned by 2 reviewers)
Inadequate or poor quality food service (mentioned by 2 reviewers)
Communication issues and lack of transparency (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 29 analyzed

How They Respond to Reviews

96%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1It's wonderful to see how well-maintained the grounds and apartments are; how does the maintenance team coordinate with residents for routine apartment checks?
2We noticed how much care goes into responding to feedback from the community; how does management currently ensure that families are kept informed about important facility updates?
3The social calendar looks very active, so could you tell us more about the types of community events residents participate in together?
4Could you describe the dining experience here, specifically regarding how much input residents have on the daily menus and food quality?
5In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
6How does the staff approach interacting with residents in their private apartments to ensure everyone's privacy and comfort is respected?

Personalized based on this facility's data

Key Review Excerpts

“The only drawback is with the manager. I had a serious problem with her that has now been resolved. She is very nice to me now. I have had a few conversations with some other tenants who have told me of her going off in a verbal rampage similar to what she did t”

Resident · 2024★★★★☆

“About 3 weeks after that expect to get yelled at, staff walking into your apartment without consent. The food they offer is disgusting. In a retirement home that offers one meal a day I don’t believe soup and salad should be the main course.”

Family member · 2025★☆☆☆☆

“My mother loves her apartment, receives excellent care from the Abilities staff, and has been treated so well by Brenda, Debbie and Joan in the office and Lucas from the maintenance team.”

Memory care family member · 2021★★★★★

Source: 29 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aspens Limited Partnership

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(810) 985-4222

porthavenmanor.com

3900 Aspen Drive

Port Huron, MI 48060

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

24 reviews from families & visitors

Official Website

Visit porthavenmanor.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.