Mentis Neuro Health
Limited public data on Mentis Neuro Health. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 53 Google reviews
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What this means for your family
This facility is an excellent choice for specialized neuro-rehabilitation and physical therapy, as the clinical therapists are frequently cited as world-class. However, families must be extremely vigilant regarding medication administration and dietary compliance, as multiple reports indicate failures in these critical areas. We recommend conducting a thorough audit of their nursing protocols and meal management before admission.
Google Reviews
Google Reviews
53 reviews on Google“This facility is highly regarded for its exceptional physical, occupational, and speech therapy teams, particularly for stroke and brain injury recovery. However, families should be aware of serious recurring concerns regarding medication management, dietary compliance, and inconsistent nursing responsiveness. While many praise the clinical progress of patients, others report significant issues with management communication and basic care standards.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and therapy teams
- Compassionate and skilled therapists
- Effective neuro-restorative techniques
- Friendly and welcoming atmosphere
Concerns
- Inaccurate medication management and administration (mentioned by 2 reviewers)
- Failure to adhere to dietary restrictions and nutritional needs (mentioned by 3 reviewers)
- Poor communication from upper management and insurance handling (mentioned by 2 reviewers)
- Slow response to call buttons and nursing neglect (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your neuro-restorative techniques and therapy teams; how do these specialized services integrate into a resident's daily routine?
- 2Could you walk us through your process for managing medications and how you ensure all prescriptions are administered accurately and on time?
- 3How does the dining team work with residents to ensure that specific dietary restrictions and nutritional needs are strictly followed for every meal?
- 4What is the protocol for responding to call buttons, and how do you ensure nursing staff can provide timely assistance during the night?
- 5How does the management team stay in touch with families regarding updates on a resident's care or changes in insurance coverage?
- 6What kind of daily activities or social outings are available to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“I’ve experienced multiple places over the last 10 months this is far and away the best place for post stroke recovery in my humble opinion the therapists care and want to see people improve”
“The staff is very professional and knowledgeable. The facility is clean and organized. I would definitely recommend this facility.”
“My sister's staying there and they couldn't find her for 1 hour she was wandering the halls I don't know what kind of place this is but I'm getting a bad feeling about this place.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Mentis Neuro Health has had previous inspections identifying several Life Safety Code violations related to fire safety protocols, emergency planning, and equipment maintenance. However, there are currently no active enforcement actions listed against the facility.
Apr 14, 2022Routine
Health Code (1 violations)
6 violations of state standards were cited.
Mar 19, 2019Routine
Life Safety Code (5 violations)
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
Ownership & Operations
Who Operates This Facility
Mentis Neuro Houston LLC
for profit
VIDHU AJAY
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit neurorestorative.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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