See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Meadow Wind Health Care Center

Strong Medicare quality ratings; families often praise clean, modern, and well-maintained facility. Still worth an in-person visit.

300 23rd Street Ne, Massillon, OH 4464699 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 230 Google reviews

5
4
3
2
1
Meadow Wind Health Care Center Nursing Home in Massillon, OH — Street View
Street View

Watch Meadow Wind Health Care Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While Meadow Wind is frequently praised for its clean environment and effective therapy programs, the recurring and severe allegations of medical negligence and poor communication are deeply concerning. If you choose this facility, ensure you have a strong advocate present to monitor medical care and medication management, especially during off-hours.

Google Reviews

Google Reviews

230 reviews on Google
Meadow Wind Health Care Center receives high praise for its clean, modern facility and a friendly, compassionate staff that many families feel treats residents like family. However, there is a stark divide in experiences, with multiple families reporting severe concerns regarding medical negligence, poor communication, and inadequate staffing that they believe contributed to the decline or death of their loved ones. Families considering this facility should weigh the positive environment and therapy services against these serious allegations of inconsistent care.

Quality Themes

Tap a score for details
Food3.0Staff7.0Clean9.0Activities8.0Meds2.0Memory6.0Comms4.0ValueN/A

Strengths

  • Clean, modern, and well-maintained facility
  • Warm, friendly, and professional staff
  • Effective physical and respiratory therapy services
  • Helpful admissions and administrative support

Concerns

  • Allegations of medical negligence and poor quality of care (mentioned by 7 reviewers)
  • Inadequate staffing levels and reliance on agency nurses (mentioned by 4 reviewers)
  • Poor communication with families regarding medical status (mentioned by 3 reviewers)
  • Poor quality of food (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.72022(9)4.82023(63)4.82024(54)4.12025(57)4.62026(23)

Distribution · 206 analyzed

5
169
4
15
3
3
2
4
1
15
34 reviews posted between Apr 17, 2023Apr 21, 2023 · 34 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how well-maintained and clean the facility is; how do you ensure the rooms stay this modern and comfortable for long-term residents?
  • 2We noticed the administration is very responsive to feedback; how does the leadership team involve families in discussions about care improvements?
  • 3With the focus on physical and respiratory therapy here, how do you coordinate with the therapy team to ensure a resident's progress is being tracked daily?
  • 4How does the nursing team manage medication schedules and ensure there are no gaps in care during shift changes or when agency staff are present?
  • 5What is the process for keeping family members updated on a loved one's medical status and any changes in their condition?
  • 6Could you tell us more about the daily dining experience and how the menu is planned to ensure nutritious and appealing meals?

Personalized based on this facility's data


Key Review Excerpts

The care he received there was more than I ever expected. From the moment we arrived he was treated as if he and his health concerns really mattered to the staff.

Long-term resident's family · 2024★★★★★

My uncle stayed there a few months ago and he was treated horribly and would not listen to him when he told them he was in pain and something was wrong. They didn’t help him... he died due to blood clot in his leg.

Family member · 2025☆☆☆☆

My father stayed at Meadow Wind for about a month to rehab a broken humerus. Every person working there was friendly, kind and caring. The therapy was great... His only complaint was the quality of the food.

Rehab patient's family · 2026★★★★★
Source: 230 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.67hrs
89%
Registered nurses for medical care
Total Nursing
4.05hrs
99%
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
54%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.7%
Better than Avg
Here
2.7%
US
12.1%
OH
28.2%
Stark
29.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility38.0%
Worse than Avg
Here
38.0%
US
19.5%
OH
25.4%
Stark
28.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
15.4%
OH
9.4%
Stark
9.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility81.3%
Worse than Avg
Here
81.3%
US
93.4%
OH
92.6%
Stark
88.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility12.6%
Mixed vs Avgs
Here
12.6%
US
14.4%
OH
5.8%
Stark
7.8%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility8.4%
Worse than Avg
Here
8.4%
US
4.9%
OH
3.6%
Stark
2.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility64.1%
Worse than Avg
Here
64.1%
US
79.7%
OH
75.6%
Stark
71.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility70.5%
Worse than Avg
Here
70.5%
US
81.8%
OH
78.4%
Stark
70.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
OH
1.2%
Stark
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (10.1)
4 complaint-triggered

This facility shows concerning patterns with 40 deficiencies across recent surveys, including four complaint-triggered investigations where families reported issues. The most recurring problems involve fire safety systems (sprinklers, alarms, barriers), infection control, and resident care quality. Many of the same fire safety and infection control deficiencies have repeated across multiple years (2019, 2022, 2024), suggesting persistent compliance challenges that families should carefully evaluate before choosing this facility.

Oct 10, 2024Routine
14
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0915Potential for harm · Pattern

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0851Minimal · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

May 1, 2024Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Nov 18, 2023Complaint
1
0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

May 10, 2023Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 29, 2022Routine
14
0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0567Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Jun 6, 2019Routine
8
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0711Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Meadow Wind Health Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Cch Healthcare

Chain Size

32 facilities nationwide

Chain avg rating: 2.5/5 · Rank 3 of 32

Ownership & Management

Owners

Horizon Healthcare Group LLC

Owner · Organization

10%

Meadow Wind Holding LLC

Owner · Organization

15%

Phytmbh LLC

Owner · Organization

8%

Starlight Healthcare LLC

Owner · Organization

42%

Yw Meadowbrook, LLC

Owner · Organization

19%

Capital Holdings Trust

Owner (parent company) · Organization

39%

Jeremias, Samuel

Owner (parent company)

10%

Wolmark, Rachel

Owner (parent company)

5%

Wolmark, Yehuda

Owner (parent company)

19%

Key personnel

Hays, RachelW-2 Managing EmployeeStern, JacobOfficer / DirectorStern, JacobOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call