Mclean Health Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 8 Google reviews
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What this means for your family
McLean Health Center is highly regarded for its attentive nursing care and successful rehabilitation outcomes, making it a strong candidate for post-surgical recovery. While the facility is praised for its cleanliness and professional social work support, families should feel confident in the care quality based on the consistent positive feedback regarding staff interactions.
Google Reviews
Google Reviews
8 reviews on Google“McLean Health Center receives high praise for its compassionate nursing staff and effective rehabilitation services, with families noting that residents are kept clean, safe, and comfortable. While the facility is described as beautiful and well-maintained, there is a singular, vague complaint regarding staff bias in the dining department.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy
- Clean and well-maintained facility grounds
- Responsive social work support
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility has had five state violations in the past year, could you walk me through the steps you have taken to address those specific concerns and ensure they don't recur?
- 2With a 5-star staffing rating, how do you ensure that the nursing team maintains that high level of attentive, compassionate care during shift changes or weekends?
- 3Since the physical and occupational therapy programs are highly regarded here, how are these sessions integrated into a resident's daily routine to help them stay active?
- 4Could you describe the process for how your social work team coordinates with families when a resident has a change in health status or requires urgent medical attention?
- 5With 72 residents in the facility, how do you foster a sense of community and ensure that daily activities are engaging for residents with varying levels of mobility?
- 6The grounds are noted for being very well-maintained; what opportunities do residents have to safely enjoy the outdoor spaces throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother lived at the McLean the last 10 months of her life and we couldn’t be happier with the experience. They took such great care of her and made her so comfortable.”
“The staff were amazing! The nurses were caring and attentive and her social worker Kim made herself available to discuss questions about my mothers rehab. OT and PT were helpful in her recovery as well.”
“It’s a very beautiful place. They have everything, theater, restaurant, gift shop. Staffs are very nice , helpful. It’s very clean, quiet.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaint reports that led to findings about safety supervision and nursing staff competency in 2025, indicating ongoing concerns. The facility shows recurring issues with safety supervision and appropriate care delivery across multiple surveys from 2021 to 2025. While most deficiencies have correction dates, the pattern of repeated problems in safety oversight and care quality, plus recent complaint-triggered violations, suggests families should carefully evaluate current conditions.
Mar 16, 2026Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Aug 20, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Apr 30, 2025Routine3
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Sep 15, 2023Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Dec 22, 2021Routine1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ownership & Operations
Who Operates This Facility
Mclean Health Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit mcleancare.org
Medicare data downloads
Original nursing home datasets
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