Strong Medicare quality ratings; public reviewers often praise stately and well-decorated facility. Still worth an in-person visit.
based on 9 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Ark Healthcare & Rehabilitation at Governor's Ho has a strong overall Medicare rating. Public reviewers frequently mention: stately and well-decorated facility and professional and kind staff (as noted by one reviewer). Review the component ratings and current source records before deciding.
This facility faces severe criticism regarding patient safety, staff professionalism, and communication. While one reviewer describes the environment as stately and the care as exceptional, the majority of recent feedback reports dangerous incidents, neglect, and a lack of responsiveness from staff.
Quality Themes
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Rating Trends
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Distribution · 9 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“So far the care has been exceptional from my experience. No place is perfect, but the staff is well trained, professional and kind. The space is stately and well decorated.”
“Terrible care! Would not leave a dying animal there. They do not answer phone, will not update you on patient status.”
“Terrible care they care about what is better for them not the patient. The staff is rude. Very slow answer the call button for help.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
9
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern with nearly half of its 59 deficiencies triggered by family complaints across multiple surveys, including serious issues with pressure ulcer prevention that persist from 2021 to 2025. The most frequent problems involve resident rights and communication, quality of care (particularly wound care and following treatment orders), and care planning. While the facility corrects most violations when cited, the recurring nature of core care issues and high volume of family-initiated complaints suggest ongoing quality concerns that families should carefully evaluate.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Federal Penalties
Fine
Mar 13, 2024
$16,039
Ark Healthcare & Rehabilitation at Governor's Ho
for profit
Owners
Fried, Akiva
Owner
Sodden, Aaron
Owner
Wiesel, Allan
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
9 reviews from families & visitors
Official Website
Visit arkgovernorshouse.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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