Maybrook Hills Rehabilitation and Healthcare Cente
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 72 Google reviews

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What this means for your family
Maybrook Hills offers a very strong activity program and a dedicated therapy team that many families find beneficial for recovery. However, you should be aware of recurring complaints regarding administrative communication and food quality; we recommend scheduling a tour during a weekend or evening to observe staffing levels and food service firsthand.
Google Reviews
Google Reviews
72 reviews on Google“Maybrook Hills Rehabilitation and Healthcare Center receives a wide range of feedback, with many families praising the compassionate nursing staff, engaging activities department, and effective rehabilitation services. However, significant concerns persist regarding inconsistent communication, administrative and billing issues, and declining food quality, with some reviewers reporting serious lapses in patient care and neglect.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing/CNA staff
- Engaging and active social programs
- Effective rehabilitation therapy team
- Clean and well-maintained facility
Concerns
- Poor communication and responsiveness from administration/billing (mentioned by 5 reviewers)
- Declining food quality and temperature (mentioned by 4 reviewers)
- Understaffing leading to slow response times (mentioned by 3 reviewers)
- Inconsistent quality of nursing care and medical oversight (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; what is the best way for families to communicate directly with administration if we have questions about billing or care plans?
- 2Given that some families have mentioned inconsistencies in food quality, could you walk me through the current dining options and how you ensure meals are served at the right temperature?
- 3With a capacity of 240 residents, how does your team manage staffing levels to ensure that call bells are answered promptly and residents receive timely assistance?
- 4I see your rehabilitation team is highly regarded; how do they coordinate with the nursing staff to ensure consistent medical oversight during the recovery process?
- 5What are some of the most popular social programs or activities currently happening, and how do you encourage residents to participate and stay engaged?
- 6How does your facility handle medication management and ensure that any changes in a resident's health status are communicated clearly and quickly to the family?
Personalized based on this facility's data
Key Review Excerpts
“The therapists worked him very hard and offered constant encouragement. Ride along transport to doctor appointments, decorated hallways lifted your spirits, snack shop offered reasonably priced meals and a place to visit and pet friendly are all reasons I would recommend Maybrook Hills.”
“The nursing care side had much to be desired. Poor communication with them as patients and me as caregiver. One nurse, who was an agency nurse do not always there, was the most helpful and kind to my aunt and uncle.”
“My mother is 104 gets good care but please do something about the food it is getting worse every time I visit her the food even smells awful when she first went there it was good but has slowly gone downhill”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
3
measures
1
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 16 complaint-triggered deficiencies from families reporting problems. The most recurring issues are resident assessment and care planning problems, building safety violations, and medication management errors. Assessment problems persist across multiple surveys, indicating ongoing difficulties ensuring residents receive proper evaluations and care plans, while building safety issues appear repeatedly uncorrected despite provider correction dates.
Aug 7, 2025Routine11
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Jun 27, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 5, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 18, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 28, 2024Routine32
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Aug 7, 2024Complaint3
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Maybrook Hills Rehabilitation and Healthcare Cente
for profit
Chain Affiliation
Mb Healthcare
12 facilities nationwide
Chain avg rating: 3.4/5 · Rank 9 of 11
Ownership & Management
Owners
Mb Vv Altoona Holdings
Owner · Organization
Brodt, Moshe
Owner
Dorfman, Yaakov
Owner
Ike, Akiko
Owner
Piller, Mendy
Owner
Farkovits, Joshua
Owner (parent company)
Schloss, Deborah
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Official Website
Visit maybrookhills.com
Medicare data downloads
Original nursing home datasets
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