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Nursing HomeMedicaid

Maybrook Hills Rehabilitation and Healthcare Cente

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

301 Valley View Boulevard, Altoona, PA 16602240 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 72 Google reviews

5
4
3
2
1
Maybrook Hills Rehabilitation and Healthcare Cente Nursing Home in Altoona, PA — Street View
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What this means for your family

Maybrook Hills offers a very strong activity program and a dedicated therapy team that many families find beneficial for recovery. However, you should be aware of recurring complaints regarding administrative communication and food quality; we recommend scheduling a tour during a weekend or evening to observe staffing levels and food service firsthand.

Google Reviews

Google Reviews

72 reviews on Google
Maybrook Hills Rehabilitation and Healthcare Center receives a wide range of feedback, with many families praising the compassionate nursing staff, engaging activities department, and effective rehabilitation services. However, significant concerns persist regarding inconsistent communication, administrative and billing issues, and declining food quality, with some reviewers reporting serious lapses in patient care and neglect.

Quality Themes

Tap a score for details
Food4.0Staff7.0Clean8.0Activities9.0Meds3.0Memory7.0Comms3.0ValueN/A

Strengths

  • Compassionate and attentive nursing/CNA staff
  • Engaging and active social programs
  • Effective rehabilitation therapy team
  • Clean and well-maintained facility

Concerns

  • Poor communication and responsiveness from administration/billing (mentioned by 5 reviewers)
  • Declining food quality and temperature (mentioned by 4 reviewers)
  • Understaffing leading to slow response times (mentioned by 3 reviewers)
  • Inconsistent quality of nursing care and medical oversight (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2344.2'16(5)4.31.0'19(1)2.84.0'23(1)4.34.3'25(31)4.5'26(13)

Distribution · 70 analyzed

5
47
4
11
3
1
2
0
1
11

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; what is the best way for families to communicate directly with administration if we have questions about billing or care plans?
  • 2Given that some families have mentioned inconsistencies in food quality, could you walk me through the current dining options and how you ensure meals are served at the right temperature?
  • 3With a capacity of 240 residents, how does your team manage staffing levels to ensure that call bells are answered promptly and residents receive timely assistance?
  • 4I see your rehabilitation team is highly regarded; how do they coordinate with the nursing staff to ensure consistent medical oversight during the recovery process?
  • 5What are some of the most popular social programs or activities currently happening, and how do you encourage residents to participate and stay engaged?
  • 6How does your facility handle medication management and ensure that any changes in a resident's health status are communicated clearly and quickly to the family?

Personalized based on this facility's data


Key Review Excerpts

The therapists worked him very hard and offered constant encouragement. Ride along transport to doctor appointments, decorated hallways lifted your spirits, snack shop offered reasonably priced meals and a place to visit and pet friendly are all reasons I would recommend Maybrook Hills.

Long-term resident's family · 2025★★★★★

The nursing care side had much to be desired. Poor communication with them as patients and me as caregiver. One nurse, who was an agency nurse do not always there, was the most helpful and kind to my aunt and uncle.

Rehab patient's family · 2025☆☆☆☆

My mother is 104 gets good care but please do something about the food it is getting worse every time I visit her the food even smells awful when she first went there it was good but has slowly gone downhill

Long-term resident's family · 2025★★★★
Source: 72 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
63%
Registered nurses for medical care
Total Nursing
3.61hrs
88%
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
45%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Similar to Avg

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
PA
87.1%
Blair
90.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
PA
93.5%
Blair
88.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
12.1%
PA
8.3%
Blair
6.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.4%
Worse than Avg
Here
29.4%
US
19.4%
PA
26.0%
Blair
25.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility14.3%
Better than Avg
Here
14.3%
US
15.5%
PA
17.7%
Blair
20.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.3%
Worse than Avg
Here
25.3%
US
19.5%
PA
19.9%
Blair
24.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility71.1%
Mixed vs Avgs
Here
71.1%
US
81.8%
PA
69.2%
Blair
71.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility72.8%
Mixed vs Avgs
Here
72.8%
US
79.8%
PA
68.7%
Blair
76.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
PA
1.4%
Blair
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Near state avg (10.1)
15 complaint-triggered

This facility shows concerning patterns with 16 complaint-triggered deficiencies from families reporting problems. The most recurring issues are resident assessment and care planning problems, building safety violations, and medication management errors. Assessment problems persist across multiple surveys, indicating ongoing difficulties ensuring residents receive proper evaluations and care plans, while building safety issues appear repeatedly uncorrected despite provider correction dates.

Aug 7, 2025Routine
11
0636Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0638Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Jun 27, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Mar 5, 2025Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 18, 2024Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 28, 2024Routine
32
0131Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0638Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0693Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0636Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0041Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

Aug 7, 2024Complaint
3
0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Maybrook Hills Rehabilitation and Healthcare Cente

Organization Type

for profit

Chain Affiliation

Chain Name

Mb Healthcare

Chain Size

12 facilities nationwide

Chain avg rating: 3.4/5 · Rank 9 of 11

Ownership & Management

Owners

Mb Vv Altoona Holdings

Owner · Organization

29%

Brodt, Moshe

Owner

16%

Dorfman, Yaakov

Owner

Ike, Akiko

Owner

Piller, Mendy

Owner

Farkovits, Joshua

Owner (parent company)

Schloss, Deborah

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Buterbaugh, HeidiManagerSommers, DovidManagerMb Healthcare Services LLCAdp of the SnfButerbaugh, HeidiAdp of the SnfScharf, BrettAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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