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Nursing HomeMedicaid Investigative

Midtown Oaks Health & Rehab Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1020 Green Avenue, Altoona, PA 16601120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 14 Google reviews

5
4
3
2
1
Midtown Oaks Health & Rehab Center Nursing Home in Altoona, PA — Street View
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What this means for your family

While some families report positive experiences with the therapy and nursing teams, the recent trend of negative reviews regarding basic care and dietary services is concerning. We strongly recommend visiting during off-hours or weekends to observe staff responsiveness and checking the facility's most recent state inspection reports for any citations regarding patient neglect.

Google Reviews

Google Reviews

14 reviews on Google
Midtown Oaks Health & Rehab Center receives highly polarized feedback, with some families praising the compassionate staff and clean environment, while others report severe neglect and poor management. Critical concerns include inconsistent nursing aide performance, inadequate food quality and supply, and slow response times to patient needs.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean6.0Activities8.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Courteous and compassionate nursing staff
  • Clean and well-maintained facility
  • Effective physical therapy and rehab services
  • Welcoming atmosphere for new arrivals

Concerns

  • Neglectful or inattentive nursing aides (mentioned by 4 reviewers)
  • Poor food quality and frequent kitchen shortages (mentioned by 2 reviewers)
  • Slow response times to call bells (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.52023(2)4.62024(10)1.02025(3)1.02026(1)

Distribution · 16 analyzed

5
9
4
1
3
0
2
0
1
6

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that you are very active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
  • 2Since some families have expressed concerns regarding response times to call bells, could you walk me through your current process for monitoring and prioritizing these requests?
  • 3How does the nursing team ensure consistent, attentive care across all shifts, especially regarding the support provided by nursing aides?
  • 4I understand the facility is well-maintained, but could you tell me about the current plan for improving the variety and quality of the meals served in the dining room?
  • 5What specific protocols are in place to ensure that residents receive prompt medical attention during an urgent health event?
  • 6Could you share some examples of how you foster a welcoming social environment for new residents to help them feel at home during their first few weeks?

Personalized based on this facility's data


Key Review Excerpts

The nurses, the activities, everyone involved in her care have been wonderful. If we have questions, they are answered, some of the staff go ABOVE and BEYOND to be helpful.

Memory care family member · 2024★★★★★

My experience is the staff (physicians asst, nurses, aids, physical therapist, administration, janitorial staff, receptionist), have all consistently demonstrated a commitment to courteousness and compassion.

Long-term resident's family · 2024★★★★★

I found multiple pee stains dried in mom's bed, her clothes were destroyed from being washed at facility when mom's family did her laundry.

Long-term resident's family · 2024☆☆☆☆
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.71hrs
94%
Registered nurses for medical care
Total Nursing
3.46hrs
84%
All nurses + aides combined
Staff Turnover
61%
Lower is better (< 30% = good)
RN Turnover
74%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

3

measures

Worse Than Avg

11

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility45.0%
Worse than Avg
Here
45.0%
US
93.4%
PA
87.1%
Blair
96.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility70.2%
Worse than Avg
Here
70.2%
US
95.5%
PA
93.5%
Blair
91.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility13.7%
Worse than Avg
Here
13.7%
US
12.1%
PA
8.3%
Blair
4.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility21.4%
Mixed vs Avgs
Here
21.4%
US
19.4%
PA
26.0%
Blair
26.8%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility8.7%
Worse than Avg
Here
8.7%
US
4.9%
PA
5.1%
Blair
3.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.0%
Worse than Avg
Here
19.0%
US
14.4%
PA
17.5%
Blair
19.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility11.7%
Worse than Avg
Here
11.7%
US
81.8%
PA
69.2%
Blair
77.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility33.3%
Worse than Avg
Here
33.3%
US
79.8%
PA
68.7%
Blair
81.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.2%
Worse than Avg
Here
3.2%
US
1.6%
PA
1.4%
Blair
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
2penalties
75 complaint-triggered
$99,042 in fines

This facility has a concerning pattern of 144 federal deficiencies across 19 surveys, with over half triggered by family complaints. Major recurring issues include medication management errors, inadequate daily living care assistance, safety hazards, food service problems, and nursing staff shortages. While all deficiencies appear corrected, the persistent nature of complaints about basic care quality and safety suggests families should visit and thoroughly evaluate conditions before making placement decisions.

Feb 27, 2026Routine
9
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0693Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Feb 12, 2026Complaint
2
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Dec 30, 2025Complaint
1
0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Sep 11, 2025Routine
9
0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0912Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Sep 11, 2025Complaint
1
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Aug 6, 2025Complaint
5
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Federal Penalties

Fine

Aug 22, 2024

$76,811

Fine

Jun 18, 2024

$22,231

Ownership & Operations

Who Operates This Facility

Owner / Operator

Midtown Oaks Health & Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Saber Healthcare Group

Chain Size

127 facilities nationwide

Ownership & Management

Owners

Weisberg, William

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Volpe, BenjaminOfficer / DirectorWeisberg, WilliamOfficer / DirectorNicoluzakis, GregoryOfficer / DirectorVolpe, BenjaminOfficer / DirectorWeisberg, WilliamOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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