The Villages of Midtown Oaks
Families consistently rate this highly — reviewers highlight attentive and caring staff. Schedule a visit to confirm the fit.
based on 6 Google reviews
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What this means for your family
The facility offers a caring environment with staff who are noted for their compassion. However, families should closely monitor resident needs and ask about staffing ratios to ensure timely assistance is available.
Google Reviews
Google Reviews
6 reviews on Google“Families can expect attentive care from staff members who demonstrate genuine compassion for residents. However, there are significant concerns regarding understaffing, which can lead to long wait times for assistance and unmet resident needs.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring staff
- High quality of care
Concerns
- Understaffing leading to delayed assistance
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about how attentive and caring your staff is; how do you foster that culture of high-quality care among the team?
- 2With a cozy community of 40 residents, how do you ensure that everyone receives timely assistance during the busier parts of the day?
- 3What does a typical day of social activities and engagement look like for the residents here at Midtown Oaks?
- 4In the event of a medical emergency or a sudden change in health, what is the specific protocol for getting immediate care after hours?
- 5How do you manage staffing levels during shift changes to ensure that the high standard of care remains consistent around the clock?
- 6Are there specific ways the staff interacts with families to keep us updated on our loved one's well-being and daily happiness?
Personalized based on this facility's data
Key Review Excerpts
“Provides high quality care with staff who is attentive and truly cares for the residents.”
“I believe they are understaffed. My mother lives in the assisted living facility and she has to wait and wait for things and sometimes they just don't even provide what she needs help with.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2023 and 2025, The Villages of Midtown Oaks underwent four inspections, resulting in one clean report and ten recorded violations. The findings included issues regarding documentation accuracy, temperature regulation in common areas, and the maintenance of medical supplies and reporting protocols.
Mar 25, 2025Routine
The residence failed to report an incident where a resident became unresponsive and required CPR to the Department within the required 24-hour timeframe.
First aid kits on resident floors were missing thermometers, breathing shields, and eye coverings.
The fire drill record from 07/06/24 failed to include the number of residents in the residence and the number of residents evacuated.
A resident who participated in the development of their support plan failed to sign and date the document.
A direct care staff member in the special care unit did not complete the required initial dementia care training within 30 days of hire.
Jun 25, 2024RoutineCleanReport
No deficiencies found during this inspection.
Nov 16, 2023Routine
The temperature in the fourth-floor activity room was 62.6 degrees Fahrenheit, which is below the required 70°F.
A medication cart contained an unlabeled glucometer that had been used for multiple residents, posing an infection risk.
Discrepancies were found between blood sugar readings recorded on a resident's MAR and the readings stored in the glucometer.
Medication Administration Records (MAR) for multiple residents failed to include the diagnosis or purpose for various prescribed medications.
May 4, 2023Routine
The facility failed to report a resident fall that required hospitalization to the Department within the required 24-hour timeframe.
Ownership & Operations
Who Operates This Facility
The Villages of Midtown Oaks, LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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