Marian Manor
Families consistently rate this highly — reviewers highlight warm and inviting family atmosphere. Schedule a visit to confirm the fit.
based on 27 Google reviews
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What this means for your family
Marian Manor is a wonderful choice for families seeking a community-focused environment with excellent social engagement and rehabilitation services. However, if your loved one requires high-intensity monitoring during overnight hours, you should specifically inquire about their night-shift protocols and response times.
Google Reviews
Google Reviews
27 reviews on Google“Marian Manor is highly regarded by families for its warm, family-like atmosphere and its ability to provide a sense of home for long-term residents. While many praise the attentive nursing and diverse social activities, some past reviews have raised serious concerns regarding nighttime staffing responsiveness and hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Warm and inviting family atmosphere
- Engaging social activities and community events
- Attentive and friendly care staff
- Excellent in-house rehabilitation and medical services
Concerns
- Inconsistent staff professionalism or attitude (mentioned by 2 reviewers)
- Issues with facility cleanliness/odor (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It is wonderful to see how much the management engages with the community online; how does that same level of attentiveness translate to the day-to-day care of the residents?
- 2We love hearing about the warm and inviting atmosphere here; what are some of the most popular social activities or community events that residents participate in?
- 3Since you offer excellent in-house rehabilitation and medical services, how is the process for coordinating care between the rehab team and the assisted living staff?
- 4What specific protocols are in place to ensure the facility remains fresh, clean, and well-maintained for the residents' comfort?
- 5How does the care team handle medical emergencies or changes in health status during the overnight hours?
- 6How do you ensure a consistent level of professional service and a positive attitude from all staff members across every shift?
Personalized based on this facility's data
Key Review Excerpts
“After 7 years of consistently excellent care for my Grandmother, I can certainly say “amazing”. Through COVID and all the years since, the administration and staff at Marian Manor have made my Grandmother’s golden years smooth and predictable.”
“She found that not only did she have wall strings she could pull for nursing help, but she could have meals delivered to her room, a cleaning service, a laundry service, a hair salon, and nail care.”
“I was always impressed by the quality of care that she received. Marian Manor has created a family atmosphere where employees appear to like their jobs as they provide excellent care for the residents.”
State Inspection History
State Inspections
Source: VA State Licensing Agency
Jun 5, 2025Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 06/05/2025 8:30am to 3:20pm. Number of residents present at the facility at the beginning of the inspection: 126 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 10 Number of staff records reviewed:4 Number of interviews conducted with residents:4 Number of interviews conducted with staff: 4 Observations by licensing inspector: Breakfast, Lunch and an activity were observed. A medication pass observation was completed for 4 residents. The following were reviewed: resident and staff records, medication carts, call bells, and water temperatures. Additional Comments/Discussion: The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Lanesha Allen, Licensing Inspector at 757-715-1499 or by email at Lanesha.allen@dss.virginia.gov
Based on the record review the facility did not ensure the fall risk rating shall be reviewed and updated after a fall. Evidence: 1. The record for resident #1 contains a progress note documenting the resident experienced a fall on 03/07/2025. Resident #1?s record contains a fall risk rating dated 02/12/2025 and was not updated after the resident?s fall that occurred on 03/07/2025. 2. Staff #7 confirmed the record for resident #1 did not contain documentation of a fall risk rating completed after the fall on 03/07/2025.
Based on the record review the facility did not ensure the ISP
Based on observation and a review of the facility?s Medication Administration Record, it was determined that the facility did not ensure that the facility shall have, keep current, and implement a written plan for medication management. The facility's medication plan shall address procedures for administering medication and shall include a plan for proper disposal of medication. Evidence: 1. During a review of the medication cart on 06/05/2025, it was determined that Resident #8?s Clonidine HCL 0.1mg expired on 05/31/2025. 2. During a review of the medication cart on 06/05/2025, it was determined that Resident #9?s Docusate Sodium 100mg expired on 05/31/2025. 3. During a review of the medication cart on 06/05/2025, it was determined that Resident #10 Acetaminophen 325 mg expired on 05/31/2025. 4. During the review of the medication cart on 06/05/2025, Staff #2 confirms the medications were expired.
Based on observation and a review of the facility?s Medication Administration Record, it was determined that the facility did not ensure that the MAR
Feb 25, 2025ComplaintCleanReport
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 2/25/2025 1:30pm to 2:20pm. A complaint was received by VDSS Division of Licensing on 1/27/2025 regarding allegations in the area(s) of: Resident Care And Related Services Number of residents present at the facility at the beginning of the inspection: 70 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed:0 Number of interviews conducted with residents:0 Number of interviews conducted with staff: 1 Observations by licensing inspector: none Additional Comments/Discussion: The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Lanesha Allen, Licensing Inspector at 757-715-1499 or by email at Lanesha.allen@dss.virginia.gov
Jun 4, 2024Routine
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: An unannounced monitoring inspection took place on 06/04/2024 at 08:00 am until 03:00 pm. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 62 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 10 Number of staff records reviewed: 5 Number of interviews conducted with residents: 5 Number of interviews conducted with staff: 4 Observations by licensing inspector: Additional Comments/Discussion: Breakfast, lunch and an activity were observed. A medication pass observation was completed for three residents. The following was reviewed: resident and staff records, emergency preparedness drills, resident fire and resident emergency drills, medication carts, fire inspection report, health inspection report, and a staffing schedule. Water temperature was measured, and the call bell system was monitored. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Lanesha Allen, Licensing Inspector at 757-715-1499 or by email at lanesha.allen@dss.virginia.gov
Based on the record review the facility failed to ensure a risk assessment for tuberculosis (TB) shall be completed annually on each resident as evidenced by completion of the current screening form published by the Virginia Department of Health or form consistent with it. Evidence: 1. The record for resident # 1, contains a risk assessment for TB dated 4/26/23. The resident?s record did not contain an annual risk assessment for TB completed after 4/26/23. 2. Staff # 1 confirmed the record for resident #1 did not contain an annual risk assessment for TB completed after 04/26/23. 3. The record for resident # 2, contains a risk assessment for TB dated 4/21/23. The resident?s record did not contain an annual risk assessment for TB completed after 4/21/23. 4. Staff # 1 confirmed the record for resident #2 did not contain an annual risk assessment for TB completed after 04/26/23.
Based on the record review the facility failed to ensure the individualized service plan ( ISP
Based on the record review the facility failed to ensure medications shall be administered in accordance with the physician?s or other prescriber?s instructions. Evidence: 1. The record for resident #5 contains a physician order dated 05/03/24 that includes ?Digoxin 125mcg tablet, take 1 tablet by mouth daily for A-Fib, Hold if apical pulse is (less than) <60.? Resident?s #5 medication administration record ( MAR
Based on the record review the facility did not ensure a new sworn statement or affirmation was obtained within 30 days of hire. Evidence: 1. The record for staff #7 contains a sworn disclosure dated 3/10/23; the staff?s hire date is 10/27/23. 2. Staff #8 verified that the sworn disclosure in the record was the most current document.
Jun 6, 2023Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: An unannounced renewal inspection took place on 06/06/23 from 8:13 am to 2:35 pm and on 06/07/23 from 8:20 am to 1:15pm. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 120 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 10 Number of staff records reviewed: 5 Number of interviews conducted with residents: 4 Number of interviews conducted with staff: 4 Observations by licensing inspector: A medication pass observation was completed for five residents. The following was reviewed: resident and staff records, emergency preparedness drills, resident fire and resident emergency drills, medication carts, fire inspection report, health inspection report, and a staffing schedule. Water temperature was measured, and the call bell system was monitored. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Donesia Peoples, Licensing Inspector at 757-353-0430 or by email at donesia.peoples@dss.virginia.gov
Based on record review, the facility failed to ensure within 30 days preceding admission, a person shall have a physical examination and the report of such examination shall contain the following: results of a risk assessment documenting the absence of tuberculosis (TB) in a communicable form. Evidence: 1. The record for resident #5, admission date of 05/27/22, contains a TB risk assessment completed 05/30/22 which is after the resident?s admission date to the facility.
Based on the record review the facility failed to ensure upon admission the assisted living facility shall provide an orientation for new residents and their legal representatives, including emergency response procedures, mealtimes, and use of the call system. Acknowledgment of having received the orientation shall be signed and dated by the resident and, as appropriate, his legal representative and such documentation shall be kept in the record?s record. Evidence: 1. The record for resident # 5, admission date of 05/27/22, does not contain documentation of completion of an orientation upon admission.
Based on record review, the facility failed to ensure the comprehensive individualized service plan ( ISP
Based on observation the facility failed to ensure medications shall be administered in accordance with the physician?s instructions and consistent with standards of practice outlines in the current medication aide curriculum approved by the Virginia Board of Nursing. Evidence: 1. The record for resident #2 contains a physician order dated 05/16/23 for the following medications: Lactinex Granules 100MM PKT (packet) ?dissolve 1 packet in 8oz of water and drink by mouth twice daily for supplement.? Potassium CL ER MEQ Tablet ?take one tablet by mouth every morning for supplement.? During the medication pass observation, staff # 2 was observed to crush the Potassium Tablet, pour the Lactinex Granules 100MM packet into applesauce, and mix the crushed potassium and lactinex granules into applesauce. The resident?s record did not contain a physician order for medications to be crushed and the lactinex granules was not dissolved into water per the physician order instructions.
Based on record review, the facility failed to ensure a valid written Do Not Resuscitate (DNR) order has been issued by the resident's attending physician; and that the written order is included in the individualized service plan. Evidence: 1. The record for resident #9 contains a DNR order dated 05/19/22 and a physician order dated 06/29/22 that documents a code status of DNR. The resident?s ISP
Jul 14, 2021Other
Based on record review and discussion, the facility failed to ensure the physical examination report documented the description of the person?s reaction to known allergies. Evidence: 1. Resident #1?s physical examination report dated 4/23/21 did not document a description of reaction to known allergy: Tramadol. 2. Staff #6 acknowledged Resident #1?s physical examination report dated 4/23/21 did not included the aforementioned information.
Based on record review and discussion, the facility failed to ensure the Individualized Service Plan ( ISP
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Google Reviews
27 reviews from families & visitors
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