Maplewood Gardens Assisted Living
Families consistently rate this highly — reviewers highlight active social calendar and daily activities. Schedule a visit to confirm the fit.
based on 49 Google reviews
Watch Maplewood Gardens Assisted Living
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While many families appreciate the active social environment and recent facility upgrades, the severe allegations regarding resident neglect and medical errors are deeply concerning. We strongly recommend conducting an unannounced visit and specifically asking management about their protocols for medical oversight and family communication during health crises.
Google Reviews
Google Reviews
49 reviews on Google“Maplewood Gardens presents a polarized experience for families, with many praising the community atmosphere, active social calendar, and recent facility upgrades. However, severe allegations regarding neglect, understaffing, and poor communication during medical crises have been raised by several families, suggesting significant inconsistency in the quality of care provided.”
Quality Themes
Tap a score for detailsStrengths
- Active social calendar and daily activities
- Recent facility and grounds improvements
- Acceptance of Medicaid
- Friendly and personable front-office staff
Concerns
- Allegations of neglect and poor medical oversight (mentioned by 3 reviewers)
- Understaffing and lack of proper training (mentioned by 2 reviewers)
- Poor communication with families regarding resident health (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard great things about how friendly the front office staff is; how do you ensure that same level of warmth and personability extends to the caregiving teams?
- 2With the recent improvements to the facility and grounds, what are some of the favorite new outdoor or common area spaces for residents to enjoy?
- 3Can you walk us through the daily social calendar and how you help new residents get involved in the group activities?
- 4How does the nursing team manage medication administration and what protocols are in place to ensure accuracy and safety?
- 5What is the specific process for communicating important updates or changes in a resident's health status to us as a family?
- 6In the event of a medical emergency after hours, what is the immediate protocol for resident care and how is the family notified?
Personalized based on this facility's data
Key Review Excerpts
“This is the only assisted living in town, that takes Medicaid from day one, and gives you a beautiful private apartment, with a walk in shower, and kitchenette. The meals are very high quality.”
“They have young staff that aren't trained properly, or care to follow basic rules and guidelines and frequently med errors. They have bed bugs and mice on multiple different floors.”
“The staff went above and beyond the call of duty. They treated my resident with kindness and respect. They were extremely efficient.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jan 5, 2026Investigation
The document includes a follow-up letter dated 02/25/2026 stating that deficiencies WAC 388-78A-3170-1-I and WAC 388-78A-3170-2-c were corrected.
A managerial employee (Director of Nursing Services) provided inaccurate information to the department and falsely documented a wound observation that did not occur.
Jan 5, 2026Enforcement$500.00Report
This letter serves as formal notice of a $500.00 civil fine resulting from the investigation completed on January 5, 2026.
A nursing staff member falsely documented a wound observation and provided inaccurate information during an interview regarding a resident, leading to potential health risks.
Dec 15, 2025Investigation
Includes follow-up information regarding a separate compliance determination (72357) where no deficiencies were found on 02/03/2026.
The facility failed to document in Resident 1's negotiated service agreement a plan to address known behaviors, specifically refusing to attend medical appointments for medication refills and issues related to self-neglect, which contributed to an unwanted discharge.
Dec 12, 2025DisputeCleanReport
This is an Informal Dispute Resolution (IDR) results letter regarding a Statement of Deficiencies dated November 07, 2025, and an Imposition of Civil Fine letter dated November 19, 2025. The reviewer decided not to make any changes to the original findings.
Dec 4, 2025Investigation
A follow-up inspection on 2026-01-27 confirmed this deficiency was corrected. Another consultation was provided regarding WAC 388-78A-2140 concerning resident assessments and medication self-administration.
The facility failed to implement a safe medication delivery system for Resident 1, leading to a significant delay in receiving prescribed medication for a scabies infestation, causing prolonged pain and discomfort.
Dec 4, 2025Enforcement$2,000.00Report
A civil fine of $2,000.00 was imposed. This is a recurring deficiency previously cited on June 11, 2025, February 7, 2024, and August 7, 2023.
The licensee failed to implement a safe medication delivery system and ensure medications were administered as ordered for one resident, resulting in delayed treatment of a skin infestation, skin injury, and prolonged discomfort and pain.
Dec 1, 2025Dispute
This document is a formal scheduling letter for an Informal Dispute Resolution (IDR) regarding a previously issued Statement of Deficiencies dated November 7, 2025, and a Civil Fine letter dated November 19, 2025. The review is scheduled for December 9, 2025.
Nov 7, 2025Investigation
Follow-up inspection on 12/23/2025 found no deficiencies, noting that the previously cited deficiencies were corrected.
Facility failed to ensure a national fingerprint background check was completed for one staff member (Medication Technician) who provided services to residents.
Facility failed to evaluate and take appropriate action for skin wounds sustained by one resident. The resident reported pain and the facility failed to perform skin checks or follow internal wound care policies.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit carepartnersliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Community Visions INC
1.3 miSupported Living · Spokane, WA
Legacy Court Senior Living
1.6 miAssisted Living · Spokane, WA
The Blair House
1.8 miAssisted Living · Spokane, WA
Milford House
1.9 miAssisted Living · Spokane, WA
Grand Manor Care, INC
2.5 miAssisted Living · Spokane, WA
Touchmark on South Hill
2.8 miAssisted Living · Spokane, WA