Community Integrated Services LLC (spokane)
Families consistently rate this highly — reviewers highlight great staff. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
The facility has received praise for its staff and ownership in the past. However, because most recent reviews lack descriptive text, families should conduct an in-person visit to verify the quality of care and investigate the single highly negative review from 2019.
Google Reviews
Google Reviews
5 reviews on Google“Reviewers are divided between high praise for the staff and owners and a single highly negative warning against using the facility. While some users provide 5-star ratings, there is a lack of detailed information regarding specific care services or amenities.”
Quality Themes
Tap a score for detailsStrengths
- Great staff
- Great owners
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It's wonderful to see how much the owners and staff are involved here; how do the owners personally interact with the residents on a daily basis?
- 2Since the staff seems so highly regarded, how do you ensure that new team members are integrated into the community's culture of care?
- 3What kind of daily activities or social outings do you organize to help residents stay engaged with the Spokane community?
- 4In the event of a sudden medical change or an emergency during the night, what is the specific protocol for getting help to a resident?
- 5How do you tailor the support services to meet the unique, individual needs of each person moving into this supported living environment?
- 6We noticed how much you value feedback from the community; how do you typically incorporate suggestions from families into your facility's operations?
Personalized based on this facility's data
Key Review Excerpts
“Great staff,great owners!”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Dec 26, 2025Investigation
Intake ID: 200685. The administrator admitted the facility lacked a process to identify or catch the medication issues.
The provider failed to administer physician-prescribed medications to 3 of 3 clients, putting them at risk of withdrawal and worsening chronic disease symptoms. Documented instances of missed doses occurred in July 2025 and September 2025.
Mar 21, 2025Inspection
There is also a cover letter document included for compliance determination 66805 indicating that deficiencies for a large list of WAC codes were corrected by 11/03/2025.
Provider failed to immediately report alleged neglect involving Client 2 to the Complaint Resolution Unit (CRU).
Staff member without appropriate nurse-delegation training or credentials activated Client 2's Vagus Nerve Stimulation (VNS) device during a seizure.
Failed to ensure health services requirements for Client 2, resulting in unclear bowel movement protocol and un-implemented seizure protocol and tracking.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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