Fairview Assisted Living INC

Strengths

• Warm, personal care from specific staff members
• Clean and well-maintained facility environment
• Responsive management for some families

Concerns

• Poor quality and nutritional value of food (mentioned by 3 reviewers)
• Inadequate medical oversight and neglect (mentioned by 3 reviewers)
• Poor communication and lack of responsiveness from leadership (mentioned by 3 reviewers)

How They Respond to Reviews

This facility rarely responds to reviews.

Questions for Your Tour

• 1Could you walk me through the process for medication management and how you ensure residents receive the correct dosages on time?
• 2I noticed some families have had questions about the dining experience; could you describe the current meal planning process and how you gather feedback on nutritional quality?
• 3How does your leadership team keep families informed and involved in their loved one's care plan, especially when urgent updates are needed?
• 4Given that you have 64 residents, what specific steps are taken to ensure consistent medical oversight and health monitoring throughout the day and night?
• 5What does a typical daily activity schedule look like, and how do you tailor these programs to keep residents engaged and social?
• 6I see you have responded to some feedback online; how do you use input from families to make tangible improvements to the care provided at the facility?

Personalized based on this facility's data