Riverview Retirement Community
Families consistently rate this highly — reviewers highlight beautiful, well-maintained grounds and facilities. Schedule a visit to confirm the fit.
based on 195 Google reviews
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What this means for your family
Riverview is highly regarded for its beautiful environment and active community, making it a great choice for seniors who value engagement and amenities. However, families should be aware of reports regarding occasional staffing delays; we recommend asking specifically about current nurse-to-resident ratios and the process for responding to call lights during night shifts.
Google Reviews
Google Reviews
195 reviews on Google“Riverview Retirement Community is widely praised for its beautiful grounds, clean facilities, and a friendly, attentive staff that makes residents feel at home. While the vast majority of reviews are glowing, a few families have raised concerns regarding staffing levels, responsiveness to call lights, and historical issues with management changes and financial policies. Overall, it is highly regarded for its amenities, including pools and therapy services, making it a popular choice for local families.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained grounds and facilities
- Friendly, compassionate, and attentive staff
- Excellent therapy and aquatic amenities
- Strong sense of community and resident engagement
Concerns
- Understaffing and slow response times to call lights (mentioned by 3 reviewers)
- Concerns regarding management changes and care quality (mentioned by 2 reviewers)
- Financial and policy issues regarding long-term residency and care transitions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 223 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the beautiful aquatic amenities here, how often do residents typically get to utilize the pool, and is there staff assistance provided during those times?
- 2With your focus on building a strong sense of community, what are some of the most popular resident-led activities or social events happening this month?
- 3How does your team prioritize and manage response times when multiple residents request assistance simultaneously?
- 4Could you walk us through the process for how care plans are adjusted as a resident's health needs change over time to ensure long-term stability?
- 5How has the leadership team been working to maintain the high standard of compassionate care that your staff is known for during recent organizational transitions?
- 6What is your protocol for handling urgent medical needs or emergencies, and how do you keep family members informed during those situations?
Personalized based on this facility's data
Key Review Excerpts
“Riverveiws care has turned around my mothers health when independent living wasn’t sufficient. We esp like a Aquatics and therapy pool, and therapist. in several ways they are getting her strength back.”
“Both of my parents went to Riverview last year. When my mother needed to be in the memory care portion, my dad was able to go see her, have a meal with her every day. He is still there, has dementia but doesn't need memory care at this point. He says everybody there cares about him, they all know his name, and they are very conscientious.”
“Great facility, however, often my love one has had to wait a longtime for someone to come to his room after hitting the call light.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Nov 7, 2025Fire
The facility was initially disapproved on 10/03/2025 and subsequently approved on 11/07/2025 after corrections were made.
A microwave was plugged into a power strip in the kitchen.
Facility unable to provide documentation for the annual servicing of the emergency generator.
Jan 15, 2025Inspection
Includes follow-up inspection letter indicating compliance for previous deficiencies (WAC 388-78A-2474-2-e, 388-78A-2484-1, 388-78A-2484-2, 388-78A-2484) found as of 2025-03-07.
Facility failed to ensure 1 of 6 sampled staff received the required two-step tuberculosis skin test upon hire.
Facility failed to ensure continuing education requirements (12 hours annually) were met for 2 of 6 sampled staff members.
Apr 15, 2024Investigation
Original allegation was sexual assault of a resident, which was investigated and unable to be substantiated. The facility was subsequently found to have no deficiencies during a follow-up inspection on 06/05/2024.
The facility failed to complete required Washington state name and date of birth background checks for 2 of 2 sampled staff.
The facility failed to maintain documentation of reference checks for 2 of 2 sampled staff (Staff B and C).
Oct 3, 2023Investigation
Follow-up inspection on 11/02/2023 confirmed all previously cited deficiencies (WAC 388-78A-2371, 2371-1, 2371-2, 2371-3, 2371-4, 2600-2-a) were corrected.
Facility failed to implement policy for notifying the department and law enforcement regarding an allegation of abuse in a timely manner.
Facility failed to conduct a thorough investigation into a resident's fall resulting in significant injuries, failing to rule out abuse or take measures to prevent reoccurrence.
Jul 28, 2023Investigation
Facility staff failed to initiate documentation or monitoring following a resident's fall on 07/06/2023; the resident was later found to have multiple rib fractures. Staff B, C, D, and F received written disciplinary action.
Staff failed to follow fall response protocol for a resident who fell, leading to delayed medical evaluation and monitoring.
—Fire
Next inspection scheduled on or after: 11/30/2025.
Inventory of required fire-resistance-rated construction not maintained.
The closet in the memory care unit has storage too close to the fire sprinkler.
Facility is unable to provide documentation for the annual servicing of the emergency generator.
Testing backflow preventers: NEW in 2023. NFPA 25 13.7.2 testing required.
Two fire extinguishers were blocked by storage.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
195 reviews from families & visitors
Official Website
Visit riverviewretirement.org
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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