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Assisted Living

Riverview Terrace

Families consistently rate this highly — reviewers highlight warm, attentive, and professional staff. Schedule a visit to confirm the fit.

1801 E Upriver Dr, Logan · Spokane, WA 99207110 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.5/5

based on 195 Google reviews

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Riverview Terrace Assisted Living in Spokane, WA — Street View
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What this means for your family

Riverview Terrace is highly regarded for its beautiful campus and attentive staff, making it a strong candidate for those seeking an engaging community. However, because some past reviews mentioned concerns about staffing levels, we recommend asking specifically about current nurse-to-resident ratios and how they handle call-light response times during night shifts.

Google Reviews

Google Reviews

195 reviews on Google
Riverview Terrace is a well-regarded retirement community that receives consistent praise for its beautiful grounds, modern facilities, and friendly, attentive staff. While many families report high satisfaction with the care and dining services, a few critical reviews from previous years highlight concerns regarding staffing levels and management transitions. Overall, the majority of recent feedback is highly positive, emphasizing a welcoming environment for both residents and visitors.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities9.0MedsN/AMemory8.0Comms8.0Value7.0

Strengths

  • Warm, attentive, and professional staff
  • Beautiful, well-maintained grounds and facilities
  • High-quality dining and food services
  • Strong sense of community and resident engagement

Concerns

  • Understaffing leading to slow response times for call lights (mentioned by 2 reviewers)
  • Concerns regarding management changes and quality of care (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(4)'18(16)'20(14)'22(4)'24(54)'26(11)

Distribution · 255 analyzed

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How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard such wonderful things about the dining experience here; could you tell us more about how the menus are planned and how residents participate in mealtime?
  • 2The grounds at Riverview Terrace look absolutely beautiful; are there specific outdoor activities or garden strolls that are popular with the residents?
  • 3With the community being so vibrant and engaged, what are some of the most frequent social events or clubs that residents join?
  • 4How does the care team manage response times for call lights during the busier shifts to ensure everyone feels supported?
  • 5We noticed the management team is very active in communicating with the community; how would you describe the current leadership style and the stability of the care team?
  • 6In the event of a medical emergency during the night, what is the specific protocol for getting immediate assistance for a resident?

Personalized based on this facility's data


Key Review Excerpts

My mom is 93 and just moved in to Riverview in December. The staff are so kind and helpful. I am no longer worried about her safety. She is developing friendships, and getting better nutrition which has helped her general health.

Long-term resident's family · 2024★★★★★

When my mother needed to be in the memory care portion, my dad was able to go see her, have a meal with her every day. He is still there, has dementia but doesn't need memory care at this point. He says everybody there cares about him, they all know his name, and they are very conscientious.

Memory care family member · 2024★★★★

The food here is decent, and I find the kitchen staff to be cooperative. I have some severe allergies, and the chefs cook special meals for me as required.

Assisted living resident · 2025★★★☆☆
Source: 195 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

3total
4deficiencies
May 28, 2025Fire

Next inspection scheduled on or after 08/31/2026. Approval Status: Approved.

Relocatable power taps and current tapsIFC 603.5Corrected May 28, 2025

Unapproved multiplug/powerstrips found in Room 253 and in the 1st floor med room hanging from a monitor.

Joints and Voids - Maintaining ProtectionIFC 704.1Corrected May 28, 2025

Penetrations found in the 1st floor business office mechanical room.

Hangers and BracketsIFC 906.7Corrected May 28, 2025

Unsecured fire extinguisher in resident room 338.

Apr 25, 2025Inspection
CleanReport

The Department completed a full inspection and found no deficiencies.

Nov 4, 2024Investigation

Includes complaint numbers 151645 and 149395. The facility is not required to submit a formal plan-of-correction for this deficiency.

Negotiated service agreement contentsWAC 388-78A-2140

Resident care plans failed to include staff interventions for aggression in a resident-to-resident altercation.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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