Maple Park Village
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 43 Google reviews

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What this means for your family
Maple Park Village is highly regarded for its rehabilitation team and compassionate nursing staff, making it a strong contender for recovery care. However, because recent reviews indicate potential issues with cleanliness and staffing consistency, we strongly recommend visiting during off-peak hours and weekends to observe the environment firsthand.
Google Reviews
Google Reviews
43 reviews on Google“Maple Park Village receives high praise for its compassionate, attentive nursing staff and effective rehabilitation services, with many families noting a warm and welcoming environment. However, some reviewers have raised significant concerns regarding understaffing, cleanliness issues in common areas, and inconsistent care for residents with complex needs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation therapy team
- Helpful and accessible administrative staff
- Warm, home-like environment
Concerns
- Understaffing leading to delayed care and hygiene issues (mentioned by 3 reviewers)
- Cleanliness and maintenance issues in common areas (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that Maple Park Village is very active in responding to family feedback online; how do you incorporate that family input into your day-to-day operations?
- 2With a capacity of 106 residents, how does your team ensure that each resident receives timely assistance, especially during peak times like morning routines?
- 3I see that your rehabilitation team is highly regarded; how do they coordinate with the nursing staff to ensure a smooth recovery process for residents?
- 4What steps are you currently taking to maintain the cleanliness and upkeep of the common areas to ensure the facility remains a comfortable, home-like environment for everyone?
- 5Given the current staffing levels, what is your protocol for ensuring that hygiene and personal care needs are consistently met for every resident?
- 6Could you walk me through your process for handling medical emergencies or sudden changes in a resident's health status during the evening or weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“The staff was very attentive and caring, he loved the food, and he immediately found friends to eat with, talk to, and attend the activities with.”
“Within several weeks she was able to do both with some help. Very happily impressed with the rehab staff. They took a personal interest in her and it shows.”
“Today, visiting, the odor was bad at the main entry hall and got worse down the halls. This is in stark contrast to last October while visiting and all smelled clean and fresh.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
2
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Maple Park Village has a concerning pattern of recurring deficiencies, with families filing six complaint-triggered reports leading to inspections. The facility repeatedly struggles with medication management, treatment care quality, and fire safety systems across multiple surveys from 2023-2025. While most issues show planned correction dates, the persistence of problems in core care areas like medication oversight and resident treatment suggests ongoing quality challenges that warrant careful evaluation during your visit.
Mar 5, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 16, 2025Routine7
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 18, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Oct 11, 2024Routine4
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Aug 29, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 12, 2023Routine13
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Maple Park Village
government
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 55 of 91
Ownership & Management
Owners
The Health and Hospital Corporation of Marion County
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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