Maple Glen Assisted Living
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 19 Google reviews
Watch Maple Glen Assisted Living
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Maple Glen has a strong history of compassionate care and engaging activities that have significantly improved residents' quality of life. However, recent reports suggest a decline in service and lobby security following a change in ownership; we recommend visiting in person to observe current staffing levels and check-in procedures.
Google Reviews
Google Reviews
19 reviews on Google“Maple Glen Assisted Living is generally praised for its caring staff and the positive impact it has on residents' quality of life. However, recent reviews highlight concerns regarding a decline in service and safety protocols following a change in ownership, specifically noting a lack of lobby supervision.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Scenic and well-maintained facility grounds
- Engaging activities and social opportunities
- Professional and responsive administrative team
Concerns
- Lack of lobby supervision and security check-in procedures (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how attentive the care staff is here; how do you ensure that personalized attention stays consistent for every resident?
- 2The grounds at Maple Glen look beautiful; are there specific outdoor spaces or garden areas where residents frequently enjoy spending their time?
- 3Could you tell us more about the types of social activities or group outings organized to help residents stay engaged with one another?
- 4What are the specific protocols in place at the entrance to ensure the safety and security of residents and visitors entering the building?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and providing care?
- 6We noticed the administrative team is very professional; how does the management team communicate important facility updates or changes to the families?
Personalized based on this facility's data
Key Review Excerpts
“The staff has taken great care of my Dad. He is happier than I have seen him in a long time. He is 94 years old and has some health challenges, but the staff watches over him and treats him with respect.”
“My wife have been here for almost a year and couldn't be happier. We've been through a rough time the last 3-4 years. Since being residents our stress level and quality of life have improved immensely.”
“Unfortunately, since the new company bought Maple Glen, service has gone by the wayside. No one greets you when you visit. Often there is no staff in the lobby. This is a safety concern.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Mar 2, 2026FireCleanReport
No violations were observed during this inspection.
Mar 2, 2026Investigation
There is also a cover letter document indicating that as of 04/23/2026, the facility met all licensing requirements and previous deficiencies were corrected.
Facility failed to ensure staff immediately reported an allegation of financial exploitation regarding a resident to the Department as required by policy and law.
Feb 18, 2026Investigation
This letter confirms the correction of previously cited deficiencies from Compliance Determinations 72843 and 69883.
Deficiencies corrected
Deficiencies corrected
Deficiencies corrected
Deficiencies corrected
Deficiencies corrected
Deficiencies corrected
Dec 22, 2025Enforcement$700.00Report
This is an uncorrected deficiency previously cited on August 26, 2025. A civil fine of $700.00 was imposed.
The facility failed to ensure one-bedroom units had a separate living room, resulting in 14 residents being housed in a living room area.
Apr 17, 2025Fire
The inspection report dated 04/17/2025 confirms that all violations noted during previous inspections (dated 02/13/2025) have been corrected.
Facility failed to maintain activities storage room on second floor by room 228 with 18 inches of clearance from sprinkler head.
Facility failed to provide annual inspection report for automatic fire alarm system.
Facility failed to provide second inspection report for kitchen fire-extinguishing system service (required twice a year).
Facility failed to maintain electrical/mechanical room on 1st floor by room 104, combustible material found.
Facility failed to provide documentation for fire department connection five-year hydrostatic test; kitchen sprinkler heads were loaded with debris.
Jan 23, 2025Enforcement$500.00Report
This document is a notice of a $500.00 civil fine resulting from a complaint investigation.
The facility failed to obtain prescribed medications in a timely manner for two residents, resulting in one resident experiencing severe pain and hospitalization, and placing both at risk for health complications.
Jan 23, 2025Investigation
Follow-up inspection on 03/25/2025 found that the previously cited deficiency (WAC 388-78A-2240) had been corrected.
Facility failed to obtain prescribed medications in a timely manner for 2 of 4 sampled residents. One resident experienced severe pain and required hospitalization due to missing morphine doses.
Dec 4, 2024Investigation
The follow-up inspection on 12/04/2024 found no new deficiencies and confirmed the correction of previous deficiencies.
The facility failed to address and resolve a resident's grievances regarding dining room services, placing the resident at risk for decreased quality of life.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit anewliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Fir Lane Care
< 1 miNursing Home · Shelton, WA
Alpine Way Retirement Apartments
< 1 miAssisted Living · Shelton, WA
Shelton Health and Rehabilitation
< 1 miNursing Home · Shelton, WA
Exceptional Foresters, INC.
1.1 miSupported Living · Shelton, WA