Manor on Marston Lake LLC, the
Families consistently rate this highly — reviewers highlight warm, attentive, and long-tenured staff. Schedule a visit to confirm the fit.
based on 90 Google reviews
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What this means for your family
The Manor on Marston Lake is highly recommended for its personalized, home-like care and transparent all-inclusive pricing. However, families should establish clear expectations regarding communication protocols for medical emergencies during the intake process to ensure they are notified promptly if a resident is hospitalized.
Google Reviews
Google Reviews
90 reviews on Google“The Manor on Marston Lake is a highly regarded, small-scale assisted living facility praised for its warm, home-like environment and hands-on ownership. Families consistently highlight the compassionate, long-tenured staff and the facility's ability to provide personalized care, though some have expressed frustration regarding communication protocols during medical emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and long-tenured staff
- Highly involved and accessible owners
- Cozy, home-like, and clean environment
- Personalized care with low staff turnover
Concerns
- Lack of communication regarding resident hospitalizations (mentioned by 2 reviewers)
- Does not accept Medicaid (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 204 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the staff here has been with the facility for a long time; how does that consistency impact the daily care and relationships they build with residents?
- 2Since the owners are so involved in the day-to-day operations, what is the best way for families to stay in the loop regarding their loved one's health status or any changes in condition?
- 3Can you walk me through your communication protocol when a resident needs to be transported to the hospital, to ensure families are notified as quickly as possible?
- 4Given the cozy, home-like atmosphere here, what are some of the most popular activities or social traditions that bring the residents together?
- 5Since you operate as a private-pay facility, could you explain how you handle long-term financial planning if a resident's needs or circumstances change over time?
- 6I see that you take the time to respond to some online feedback; how do you use that input from families to continuously improve the care provided here?
Personalized based on this facility's data
Key Review Excerpts
“The Manor gives such a warm family home feel, that this was the best place I could have ever chosen for my mother, who stayed there until her death.”
“The owners are actively involved and take a personal interest in the residents. The atmosphere is warm and welcoming with a sense of being a part of a community.”
“One of the reasons we chose this place for her is that they include all of their services for one monthly rent. They don't nickel and dime you for helping your loved one shower, or doing medicine management.”
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Jul 16, 2024Other
A relicensure survey was completed on 7/16/24. No deficiencies were cited THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary.The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.7.6 The assisted living residence shall select direct care staff based on such factors as the ability to read, write, carry out directions, communicate, and demonstrate competency to safely and effectively provide care and services. 13.1 The assisted living residence shall adopt, and place in a publicly visible location, a statement regarding the rights and responsibilities of its residents. The assisted living residence and staff shall observe these rights in the care, treatment, and oversight of the residents. The statement of rights shall include, at a minimum, the following items:(D) The right to choice and personal involvement regarding care and services, including: (1) The right to be informed and participate in decision making regarding care and services, in coordination with family members who may have different opinions.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
90 reviews from families & visitors
Official Website
Visit manoronmarstonlake.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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